| Location | Pampa, TX |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1936 |
| Website | https://www.aramark.com/ |
Job Description
Title: Dining Hall Manager - Caprock - Aramark Nexus
Requisition #: 680105
Location: Pampa, TX, US
Career Area: Food Service
Information at a Glance
Job Description
Aramark Nexus is hiring a Dining Hall Manager to lead dining operations at Caprock, our large-scale workforce hospitality community near Mobeetie, Texas, approximately 30 minutes east of Pampa.
The Dining Hall Manager is responsible for leading a high-volume dining operation and delivering a consistent, welcoming experience for every guest. This leader will oversee daily dining hall operations, manage and develop the team, maintain strong safety and service standards, control labor and operating costs, and ensure the operation is prepared to serve guests every day.
This position will directly lead two Assistant Managers and work closely with culinary and site leadership to maintain a well-run operation across all hours of service.
Caprock operates seven days a week. This position requires open and flexible availability, with dining operations generally occurring between 5:30 AM and 8:00 PM. The Dining Hall Managers schedule will vary based on business needs and will not typically cover the full operating window each day.
This is an opportunity for an experienced Dining Hall Manager, Food Service Manager, Dining Services Manager, or Food & Beverage Manager who enjoys leading teams, managing high-volume operations, and creating a strong guest experience.
Free Room & Board
One of the biggest advantages of joining the Caprock team is the opportunity to live and work on site with free room and board.
Eligible employees receive private, single-occupancy housing at no cost, along with three meals per day while working at Caprock. Private accommodations include a bed, work area, television, lockable door, and a dedicated bathroom and shower.
Living on site eliminates a daily commute and puts employees close to the operation and Caprocks growing amenities. Housing is provided while actively working at Caprock, with flexibility for employees to return home during scheduled time off.
Caprock is committed to creating a safe, secure, and comfortable community for both guests and employees. On-site housing does not allow pets or visitors.
Job Responsibilities
Oversee daily dining hall operations with a focus on service, quality, cleanliness, efficiency, and the overall guest experience.
Lead and develop two Assistant Managers, establishing clear expectations and accountability across the operation.
Supervise, coach, and support frontline dining employees while building a positive, high-performing team.
Manage payroll, labor, operating expenses, and assigned budgets.
Monitor labor and operating performance and make adjustments based on business and service needs.
Manage food service supplies and inventory, including ordering, receiving, storage, inventory levels, and cost controls.
Partner closely with culinary leadership to coordinate meal periods, production, service levels, and guest needs.
Ensure compliance with food safety, sanitation, workplace safety, and Aramark operating standards.
Maintain appropriate staffing and leadership coverage across a seven-day dining operation.
Address guest questions, concerns, and service issues quickly and professionally.
Support hiring, onboarding, training, performance management, and development of dining employees.
Maintain a visible, hands-on leadership presence throughout the dining hall and step into the operation when needed.
Qualifications
3-5 years of food service, dining, restaurant, or hospitality experience required.
Previous supervisory or management experience in food service required.
Experience leading employees in a high-volume dining environment strongly preferred.
Experience managing or supporting payroll, labor, budgets, supplies, and inventory.
Demonstrated ability to lead and develop supervisors, assistant managers, or frontline teams.
Working knowledge of food safety, sanitation, workplace safety, and operational compliance.
Strong communication, organization, and problem-solving skills.
Ability to maintain service and operating standards in a fast-paced environment.
Comfortable working closely with culinary, operations, and other site leadership.
Must be comfortable living and working in a workforce community environment.
Must have open and flexible availability, including weekends and holidays, based on the needs of a seven-day operation.
Dining operations typically run from approximately 5:30 AM to 8:00 PM, with leadership schedules varying based on operational needs.
About Aramark
Aramark Nexus is a growing business within Aramark focused on delivering hospitality and essential services in large-scale workforce communities and complex operating environments.
Nexus brings together food and beverage, facilities, housekeeping, transportation, guest services, recreation, security, and other services to create an integrated hospitality experience for people living and working away from home.
We are building a business designed to grow. Our leaders need to be comfortable in fast-moving environments, establishing strong standards, solving problems, developing people, and creating exceptional experiences for our guests and employees.
About Caprock
Caprock is an Aramark Nexus workforce hospitality community near Mobeetie, Texas, approximately 30 minutes east of Pampa.
Caprock brings housing, dining, transportation, housekeeping, security, recreation, guest support, and other services together in one location to support employees working on major projects in the region.
Our goal is to create more than a place to stay. Caprock is built around hospitality, providing a safe, welcoming, well-run community where guests can eat well, rest, recharge, and feel taken care of after a long day of work.
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.