Dining Hall Assistant / Treatment Specialist Hybrid

SUMMARY: Responsible for preparation and serving of meals for residential population (clients & staff), ensuring that assigned meals are prepared and ready for consumption according to the nutrition and food safety guidelines set forth by appropriate governing bodies. Treatment Specialists teach and model healthy relationships and connections for a group of at risk, special needs children, ages 6-18, under assigned supervision.

Work schedule will generally be during second-shift hours (afternoon/evening) based on the needs of our children's residential center and food program, as needed.

All Agency staff are expected to focus on Quality improvement as a part of their job responsibilities, in an effort to make the Agency a safe and healing environment for clients and staff. This expectation includes, but is not limited to: teamwork, improving service delivery, fulfilling department goals, and other job-specific tasks that encourage excellence.

ESSENTIAL DUTIES & RESPONSIBILITIES: It is the responsibility of each employee to be a consistent witness for Jesus Christ and to adhere to the Standard of Moral Conduct and Statement of Faith. Further, each employee is responsible for dealing with others with a Christ-like attitude while helping them experience their worth in Christ, and for demonstrating behaviors reflecting CCHO's core values of Relentless Commitment, Selflessness, and Kindness.

Job-specific essential functions include the following:

• Makes every effort to maintain a 'team first' spirit and atmosphere within the workplace environment - fostering and maintaining appropriate working relationships within the Children's Residential Center team, the Commissary team, and with other Agency departments, as well.

Dining Hall-specific duties include:

• Strong knowledge of The United States Department of Agriculture aka USDA, and The Ohio Department of Education and their guidelines, manage product inventory levels, demand planning, and production scheduling.
• Follow any food, health and safety regulations as set forth. Adhere to the safety guidelines of the HACCP (hazard analysis and critical control points) plan set forth by CCHO and State regulations. Maintain any training/certifications necessary to maintain compliance.
• Complies with, and carries out all Rules, Regulations and Laws as set forth from Ohio Revised Code Chapter 5101:2-9 Children's Residential Centers, Group Homes, and Residential Parenting Facilities, The Ohio Department of Education, and the Policies and Procedures of the Christian Children's Home of Ohio.
• Completes necessary requirements of the school breakfast and lunch program. Ensures meals and snacks are prepared and administered to all students in attendance.
• Prepare and serve meals for residential population from the dining hall; Ensure all items needed to prepare breakfast and snacks are delivered to the cottages, divided by portion and number of servings needed for each cottage.
• Assist with reception of food deliveries, sort all food and distribute all items/ingredients to ensure enough portions for each cottage's meals (including staff). Assist with delivery of all menu items to cottages as needed. Restocking the shelves by putting perishables and non-perishables away.
• Participates in the development of Departmental Manual supplements/updates, departmental policies and procedures, etc. relating to the procurement function (e.g., warehouse, Food room, laundry, housekeeping, etc.) in the Residential facility.
• Prepares various written documents in order to respond and/or convey information to the public, other state agencies, staff, Commissary Manager, and Director of Operations, and to maintain accurate records, compile data, etc. utilizing the personal computer.
• Attends various Departmental meetings (e.g., Daily Briefings, Staff, Project, Budget, etc.) in order to share and receive procurement related information questions, etc. utilizing the policies, procedures and laws that apply.
• Assists dining hall teammates in managing/auditing commissary operations and inventories to ensure accountability, stock availability, budget projections, theft prevention, etc. utilizing physical inventory reports, reconciliation reports, adjustment reports, etc. as needed.
• Keep a clean and orderly working area at all times. Clean-up duties as needed, including, but not limited to washing and sanitizing dishes, sweeping, mopping, clean stoves, refrigerators, freezers, cabinets, tables, and any other work area.
• Ensure that dining hall teammates are cross-trained on all job duties to ensure coverage during absences. Serve as back-up for other Commissary staff, as needed.
• Completes special projects and performs other duties as assigned.

Treatment Specialist-specific duties include:

• Be responsible for meeting many basic physical and emotional needs of the residents, including providing supervision, limit setting, participating in weekly team meetings, social training, meal preparation, medical attention, hygiene training, clothing needs, creating a safe and orderly environment, and facilitating recreation. Transport residents to scheduled appointments.
• Utilize Safe Crisis Management (SCM) de-escalation and restraint techniques according to agency policy/procedures when needed, including safely restraining a child of any size.
• Maintain child and campus safety by providing support and supervision of residents at all times, including, but not limited to school hours, recreational time and searching/chasing a runaway child.
• Follow daily routine/schedule and assist with organization of cottage schedule and routing as needed. Collaborate with the entire team to incorporate individual interventions, treatment plans and behavioral support plans. Use appropriate techniques including, but not limited to, providing close supervision, and following Safe Crisis Management (SCM) guidelines for de-escalation and Emergency Safety Physical Interventions (ESPI's). Mediates group or individual conflicts to help youth find solutions. Develops connection and social skills by instructing/teaching to identified individualized goals, consequences and alternative behaviors during structured time throughout the day.
• Implement the Status System on a consistent and daily basis. Acts as a positive role model for relationship building and connection.
• Complete incident reports, logs, and other various forms according to licensing expectations. Provide safe vehicle operation and report any vehicle needs when appropriate, turn in maintenance requests as needed or as directed by cottage supervisor.
• Participates in the development and implementation of treatment plans and program expectations. Maintains strict confidentiality of all records in compliance with HIPAA. Communicates effectively with the team/other staff, both verbally and in writing regarding treatment progress, planning decisions, problems, etc. Fills out all appropriate logs, reports, and forms. Attends meetings and shares observations about resident issues, such as peer problems, moods, preferences, sleep patterns, and family relationships.
• Assists with visitations, greets guests, meets with parents, checks residents for contraband, helps to evaluate child's emotional and physical needs before, during, and after visitation.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES: None.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); one to three years related experience. Treatment Specialists must be 21 years of age. One to three months' related experience and/or training; or equivalent combination of education and experience preferred.

LANGUAGE SKILLS: Ability to read, speak and understand the English language, and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to use kitchen measurements and recipes is critical, as well as to break down recipes and figure amounts needed for servings and portion sizes.

REASONING ABILITIES: Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS: To perform this job successfully, an individual should have ability to use a computer efficiently, with specific familiarity with the internet, as well as Microsoft Outlook & Word.

CERTIFICATES, LICENSES, REGISTRATIONS: Valid Ohio Driver's License and maintains a driving record that allows that individual to be insurable with the insurance company

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is frequently required to walk, sit, talk and hear, including requirement to stand or walk for extended periods of time, often through uneven terrain. The employee is occasionally required to stand, use hands/fingers, handle or feel; reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 100 pounds. The employee must be able to be outdoors in various weather conditions for extended amounts of time. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

The ability to cope with and tolerate high levels of stress is also a necessity. Ability to maintain compliance/certification with CCHO's requirements for using physical restraints (SCM: Safe Crisis Management) including sufficient strength and completion of extensive training. Physical ability to respond to crisis, including, but not limited to: running and performing physical restraints.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles and outside weather conditions. The noise in the environment is varied, often loud and chaotic.

Candidates must be 21 or older to apply. References, background checks and drug screenings will be completed on all potential candidates. Must have valid Ohio Driver's License and maintain a driving record that allows that individual to be insurable. EOE.

This position is contingent upon the satisfactory completion of all of the following: background checks (fingerprints required), drug test, reference checks, Department of Justice National sex offender search, Ohio (and other states of residence) Alleged Perpetrator Search, as well as other checks as required by our licensing agency.

Candidates for most jobs must be 21 or older to apply. References, background checks, and drug screenings will be completed on all potential candidates. Direct care positions will require a pre-employment physical, as required by our licensing agency. Must be able to commute reliably for all on-site positions. Some roles require a valid Ohio driver's license and an insurable driving record. EOE.