Analysis Skills, Business-to-Business (B2B), Communication Skills, Consulting, Contract Research Organization (CRO), Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Customer/Client Research, Detail Oriented, Establish Priorities, Google Analytics, HTML (HyperText Markup Language), Marketing Campaign, Marketing Strategy, Online Marketing, Organizational Skills, Problem Solving Skills, Project/Program Management, Sales Management, Search Engine Marketing (SEM), Search Engine Optimization (SEO), Team Player, Wordpress, eCommerce
LOCATION
Cincinnati, OH
POSTED
6 days ago
Digital Strategy Consultant - Level 2
Helium SEO is hiring an experienced Account Manager to lead digital marketing campaigns for our valued clients in a Digital Strategy Consultant role.
As a Digital Strategy Consultant, you will bring your professionalism, enthusiasm, curiosity, and top-notch communication abilities to foster strong B2B client relationships. Your mission will be to deliver exceptional customer service, manage projects effectively, and achieve outstanding results for your assigned accounts.
Role expectations include:
Nurture and grow relationships with assigned client accounts to drive retention and expansion of books of business
Serve as the primary point of contact for clients and provide strategic guidance on their digital marketing efforts
Analyze and translate complex data into actionable insights for clients
Proactively plan and execute client campaigns, leveraging internal and external resources for optimal performance
Ensure an exceptional end-to-end client experience
Prepare and present professional, detailed monthly reports and presentations
Lead regular client meetings and status calls
Collaborate closely with our SEO, SEM, & CRO engineering teams, facilitating direct communication when needed
Identify and pursue opportunities for account growth and renewal
Required Skills
3+ years of experience in digital marketing account management
Experience working in an agency setitng- handling multiple clients across a variety of industries.
Proven ability to develop and execute successful digital marketing strategies - SEM and SEO. You will have access to experts, but the primary strategy will fall on you.
Strong background in managing B2B and B2C client relationships and driving account success
Exceptional organizational skills with a keen eye for detail
Confident, engaging communication style
Grace under pressure and the ability to effectively address client concerns
Results-driven approach with a positive, high-energy attitude
Ability to thrive in both autonomous and collaborative work environments
Working knowledge of WordPress, basic HTML, and digital marketing platforms (e.g., Ahrefs, Moz, SEMRush, Google Analytics, Google Ads)
Expectations
The perfect fit will embody our core values:
Extraordinary Service
Responsive Communication
Proactive Problem Solving
Under-promise and Over-deliver
Achieve the North Star
You recognize that personal and professional growth is a continuous process. You approach every task with dedication and intensity, always striving to be more efficient. You face challenges head-on, taking ownership, asking for help, and prioritizing the team's success.
Why Helium SEO?
Competitive salary plus a book of business bonus percentage on top
Comprehensive benefits package (up to 90% coverage for health, dental, vision, life)
Simple IRA with employer match
Unlimited paid time off after 90 days
Pet-friendly office for those in Cincinnati. Those not in the area will join our fully remote team.
Ready to take the next step in your digital marketing career? Join our tight-knit team and make a real impact for our clients. Apply today!