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Digital Solutions Specialist

The Howard Company

  • Brookfield, Wisconsin
  • 19 days ago

    Highlights

    Digital Solutions Specialist Position Summary The Digital Solutions Specialist will work closely with the sales department to be a subject matter expert on our digital signage products and services. Understand the market trends and specific needs for each market segment and/or region as well as be able to identify and communicate wins/challenges of the business internally and externally.

    Numbers & Facts

    LocationBrookfield, Wisconsin
    Websitehttps://www.howardcompany.com

    Description

    Digital Solutions Specialist
     
    Position Summary
     
    The Digital Solutions Specialist will work closely with the sales department to be a subject matter expert on our digital signage products and services.
     
    Key Responsibilities
    • Act as a liaison between sales, installation, and vendors to identify opportunities for products, professional services, and vendor alignment improvements.
    • Serve as a solution advisor with our clients, with a core focus on assisting the sales team in developing and closing new business opportunities.
    • Maintain expert knowledge of The Howard Company solutions to ensure customers have appropriate expectations for products and services.
    • Assesses and recommends new technologies through structured research, vendor evaluation, and proof-of-concept testing
    • Develops and delivers internal training programs to onboard staff on newly implemented tools and systems
    • Lead customer demonstrations via webinars, in person, and trade shows and effectively close new business.
    • Understand the market trends and specific needs for each market segment and/or region as well as be able to identify and communicate wins/challenges of the business internally and externally.
    • Aid in customer technical support and preparing products for customer delivery when needed.
    • Other duties as assigned.
    Requirements
    • Bachelor's degree in a technical discipline and/or demonstrated equivalent work-related experience.
    • Extensive experience in technology and consumer experience with a strong background in AV.
    • 3+ years of experience in a presale’s capacity, with a track record of success.
    • Ability to forge strong relationships with clients, partners, and within the team.
    • Excellent oral and written communication and presentation skills.
    • Ability to travel on occasion to trade shows and customer locations.
    Physical Requirements
    • Ability to move around office space, including walking, standing and sitting for extended periods of time.
    • Proficiency in using office equipment such as computers, phones, printers and other devices.
    • The ability to read and analyze documents, as well as see details on screens and presentations.
    • The ability to communicate effectively over the phone and in person, as well as participate in meetings and presentations.
    • Occasionally, lifting and carrying may be required for tasks such as setting up displays for presentations.
     
     
     

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