Digital Services Technical Manager

Position Title: Digital Services Technical Manager

Location: 100% Remote (U.S.)

Position Status: Long-term Contract

Clearance Requirements: U.S. Citizenship Required, Ability to obtain and maintain a Public Trust

Pay Rate: $75 - $95/hr. (Based on Experience)

Position Description: Seneca Resources is seeking an experienced Digital Services Technical Manager to lead enterprise-scale cloud modernization and digital transformation initiatives supporting a large federal program. This role is ideal for a technical leader who combines deep AWS Site Reliability Engineering (SRE) expertise with strong leadership, communication, and DevSecOps experience.

You will partner with cross-functional engineering teams-including Software Development, Site Reliability Engineering, Cloud Operations, Security, Automation, QA, Networking, and Database Engineering-to drive modernization efforts, improve operational excellence, and strengthen cloud-native delivery practices.

This is a highly visible leadership opportunity for someone who enjoys solving complex technical challenges, mentoring engineering teams, improving delivery processes, and driving strategic technology initiatives across large-scale AWS environments.

What You'll Do

• Lead technical initiatives that improve software delivery, cloud operations, and platform reliability across enterprise applications.
• Drive adoption of DevSecOps, CI/CD, Infrastructure as Code, and modern software engineering best practices.
• Partner with engineering leadership to define technical strategy and improve operational maturity.
• Mentor, coach, and develop engineering teams while providing technical guidance across multiple disciplines.
• Lead technical response efforts during high-impact production incidents and communicate status updates to executive stakeholders.
• Facilitate root cause analysis sessions and ensure long-term corrective actions are implemented.
• Build scalable operational processes that improve monitoring, observability, automation, and incident response.
• Oversee cloud infrastructure, application reliability, and continuous delivery improvements across AWS environments.
• Develop technical documentation including architecture decisions, operational procedures, incident reports, and standard operating procedures.
• Collaborate within Agile teams to continuously improve engineering processes and platform capabilities.
• Support technical proposal development, RFIs, and strategic solution planning.
• Identify opportunities to improve standardization, automation, security, and operational efficiency across engineering teams.
• Manage workload, priorities, and performance of technical staff and subcontractors.

Required Skills/Education

Required Qualifications

• 10+ years of experience leading enterprise IT, Cloud Engineering, DevOps, Site Reliability Engineering (SRE), or Platform Engineering initiatives.

• Proven experience managing technical teams while coaching and developing engineers.

• Extensive hands-on experience designing, building, and operating enterprise AWS environments.

• Strong background implementing DevSecOps practices across software delivery lifecycles.

• Experience building and managing modern CI/CD pipelines using GitLab CI/CD.

• Hands-on experience with Infrastructure as Code using Terraform.

• Strong Kubernetes experience, including Amazon EKS and containerized applications.

• Experience supporting cloud-native applications built with Spring Boot or similar frameworks.

• Experience with AWS services including:

• CloudWatch

• OpenSearch

• IAM

• AWS WorkSpaces

• AWS Session Manager

• Experience with observability and monitoring platforms such as:

• Datadog

• CloudWatch

• Enterprise monitoring and alerting tools

• Experience with cloud security technologies including IAM, Aqua Security, DLP, and related security platforms.

• Strong understanding of networking, cloud infrastructure, database platforms, and enterprise architecture.

• Programming experience in at least one language such as:

• Python

• Java

• C/C++

• Ruby

• Experience leading enterprise incident management, production support, and operational excellence initiatives.

• Ability to communicate complex technical concepts effectively to engineering teams, executives, and customers.

• Experience facilitating technical root cause analysis and driving long-term operational improvements.

• Strong analytical, troubleshooting, and problem-solving skills.

• Comfortable supporting production systems in a 24x7 operational environment when required.

Required Certifications

• AWS Certified Solutions Architect - Professional
• AWS Certified Security - Specialty

Preferred Qualifications

• Active Public Trust Clearance
• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline
• Experience supporting large federal government technology programs
• Experience with Platform as a Service (PaaS) environments
• Knowledge of remote access technologies including SFTP, Citrix/RDP, PCoIP, DCV, and AWS WorkSpaces

Ideal Candidate Profile

We're looking for someone who brings the following:

• Strong AWS Site Reliability Engineering (SRE) expertise
• Excellent communication and executive-level stakeholder management skills
• Proven people leadership, mentoring, and coaching experience
• Ability to lead large, complex technical initiatives from strategy through execution
• Passion for DevSecOps, cloud modernization, automation, and operational excellence

About Seneca Resources: At Seneca Resources, we are more than a staffing and consulting firm-we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we connect top talent with impactful opportunities that drive career growth.

When you work with Seneca, you gain access to meaningful projects, competitive compensation, comprehensive health, dental, and vision benefits, 401(k) retirement plans, and a dedicated recruiting team that advocates for your success. We are proud to be an Equal Opportunity Employer and are committed to building a diverse, inclusive workforce where all qualified individuals are encouraged to apply.