| Location | Malvern, PA |
Digital Product Manager, Leads & CRM | Join us | Saint-Gobain
Select your language
English
Chinese, SimplifiedCzechDanishDutchEnglishFinnishFrenchGermanItalianJapaneseLatin American SpanishPolishPortuguese, BrazilPortuguese, PortugalRomanianRussianSpanishUkrainian
Chinese, Simplified Czech Danish Dutch English Finnish French German Italian Japanese Latin American Spanish Polish Portuguese, Brazil Portuguese, Portugal Romanian Russian Spanish Ukrainian
Dark Mode
Back to jobs list
Posting date : 04/14/2026
Image
Reference : USA13797
Digital Product Manager, Leads & CRM
United States, Pennsylvania, MALVERN
Permanent / Regular
Marketing
Hybrid
Apply
Why do we need you ?
The Digital Product Manager serves as the architect, owner, and governing authority of the end‑to‑end Lead Management ecosystem across North America. This role establishes and leads a cross‑functional Center of Excellence charged with accelerating revenue growth through world‑class lead generation, qualification, routing, CRM enablement, and downstream performance optimization.
This position holds enterprise accountability for establishing and governing the multi‑year roadmap, performance architecture, KPI frameworks, maturity benchmarks, and ROI models that guide investment decisions across all SGNA business units. Serving as the top authority on lead‑management strategy and digital maturity, this leader exercises broad decision‑making influence across platforms, customer journeys, and performance segments, ensuring the ecosystem continuously drives scalable, measurable revenue impact.
Is this job for you ?
Bachelor's degree required; advanced study in Marketing, Business, Information Systems, or a related discipline strongly preferred. Equivalent combination of education and executive‑level experience in digital transformation, CRM, or enterprise commercial operations will also be considered.
10+ years of progressively senior leadership experience spanning digital product management, enterprise CRM modernization, marketing technology ecosystems, and large‑scale lead‑management operations within complex, matrixed global organizations.
Strategic Leadership:
Own the enterprise Lead Management strategy, including long‑term vision, roadmap, investment priorities, and cross‑platform ecosystem (Salesforce, CMS, routing, scoring, MDM).Define value cases, success metrics, and KPIs that drive revenue growth, funnel efficiency, and customer lifetime value.Build a cohesive enterprise roadmap across residential, commercial, distributor, and contractor channels.
Enterprise Execution & Governance:
Lead all technical and operational lead‑management initiatives, ensuring alignment, prioritization, and risk management across teams.Establish and oversee enterprise governance, roles, decision-making frameworks, and Agile operating standards.Drive adoption through training and enablement programs delivered with partner teams.Guide CRM, UX, content, analytics, and product teams in translating strategy into scalable enterprise capabilities.Own the enterprise lead‑management roadmap, including prioritization logic and capability evolution.
Data‑Driven Optimization:
Set enterprise funnel KPIs, maturity models, scoring frameworks, and performance standards.Govern experimentation and optimization practices to improve conversion, speed‑to‑lead, and engagement.Own ROI measurement, value realization, and justification for future investments.Deliver enterprise dashboards and performance frameworks for BU and executive decision-making.
Executive Partnership & Strategic Planning:
Lead enterprise-wide strategic planning under a unified SG&A governance model.Serve as a strategic advisor to executives on lead‑management maturity, platform direction, customer‑journey evolution, and long‑term digital/data strategy.
A little more about us
Through the responsible development of innovative and sustainable building products, CertainTeed,headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, trim, insulation, drywall
and ceilings. A subsidiary of Saint-Gobain, one of the world's largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com
Legal Statement
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state's Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com.
Benefits in joining us
Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs.
o Medical, Prescription Drug, Vision, and Dental Insurance
o Healthcare Saving Account and Flexible Spending Account options
o LiveWell Wellness Program
o Employee Assistance Program (EAP)
o Paid Time Off and Paid Parental Leave
o 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
o Company-provided Life Insurance, AD&D, Short-Term Disability
o Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and
o Accident Insurance
o Commuter Benefits
o Group Legal
o Identity Theft Protection
o Auto and Home Insurance
o Pet Insurance and Discounts
o Back-up Child and Elder Care
o PerkSpot Employee Discount Program
o Volunteer Day
×
Which country of the group are you interested in ?
Country
Country
Royaume-UniItaliePologneEspagneMiddle EastPortugalRomaniaPérouArgentineChiliSwitzerlandGermanyAustriaFinlandDanemarkBrazil
Country Royaume-Uni Italie Pologne Espagne Middle East Portugal Romania Pérou Argentine Chili Switzerland Germany Austria Finland Danemark Brazil
Apply
We use cookies in order to improve site performance, offer you a better browsing experience and enable you to easily share content. Cookies are pieces of information stored on your computer in simple text files which our server can read and record. These files do not contain any sensitive information. By continuing to browse our site, you agree to the use of cookies. Find out more and change your cookies parameters by clicking here.
x
Cookies Button
We respect your privacy
Compagnie de Saint-Gobain and selected third-parties use cookies or similar technologies. They allow access to information such as the characteristics of your terminal or certain personal data (IP addresses, navigation data on the Saint-Gobain site, etc.) for the following purposes : analysis and improvement of the user experience and/or our offer of content, products and services; audience measurement and analysis; interactions with social networks; display of advertising and personalized content. For audience measurement and analysis, your cookie IDs, IP addresses and terminal identification numbers may be transferred to the United States.
You can accept cookies by clicking "Accept All" or decline them by clicking "Decline All". You may freely give or withdraw your consent at any time by clicking on "Cookies Settings". If you click on "Decline All" only the cookies strictly necessary for the proper functioning of the site will be used.
For more information, please see ourCookie Policy Page
Allow All
Decline All
Cookies Settings
Privacy Preference Center
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. For audience measurement and analysis, your cookie IDs, IP addresses and terminal identification numbers may be transferred to the United States.
More information
Allow All
Manage Consent Preferences
Functional Cookies
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Cookies Details
Performance & Analytics Cookies
Performance & Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Cookies Details
Social Media and Marketing Cookies
Social Media and Marketing Cookies
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
Cookies Details
Targeting Cookies
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Cookies Details
Strictly Necessary Cookies
Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Cookies Details
Targeted Advertising
Targeted Advertising
These cookies may be set within our website by our advertising partners. They may be used by these companies to profile your interests and serve you relevant advertisements on other websites. They do not store personal data directly, but are based on the unique identification of your browser and Internet device. If you do not allow these cookies, your advertising will be less targeted.
Cookies Details
Back Button
Back
Search Icon
Filter Icon
Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label
cookie name
Reject All Confirm My Choices