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Digital Product Manager

TPI Global Solutions

  • Holland, MI
  • 5 days ago

    Highlights

    Leverage deep knowledge of digital product management practices, user needs, analytics, and business objectives to identify opportunities, solve complex problems, and improve customer experience. Independently lead product initiatives from discovery through implementation, partnering with cross-functional teams to deliver measurable business outcomes.

    Numbers & Facts

    LocationHolland, MI
    IndustryComputer/IT Services
    Company Size1 to 9 employees
    Year Founded2016
    Websitehttps://www.shglobalsolutions.com

    Description

    Will be the lead on the Dealer project
    6 month -cth- Looking to convert around 100k
    Max Pay rate- *** ***/hr with .45 markup
    Hybrid in holland MI
    Mon- Fri 9-5
    5+ years
    Smartsheet asana
    Miicrosoft office
    Experience on e-commerce projects
    Building a portal solution for larger clients through the dealers.
    Expereince with contract office furniture and dealer network-nice to have
    Steal case and miller- dont really want from this company as it is a direct competitor in the area.
    Directing development of a new product build.
    In charge of what needs to be created, what are requirements, working with the Dev team and leading them on the product design. They have a designer a PM and other SME's that they will be working with.
    Senior Digital Product Manager
    Job Summary
    Own and manage the roadmap, enhancement priorities, and ongoing performance of one or more *** digital products, applications, or customer-facing platforms. Leverage deep knowledge of digital product management practices, user needs, analytics, and business objectives to identify opportunities, solve complex problems, and improve customer experience. Independently lead product initiatives from discovery through implementation, partnering with cross-functional teams to deliver measurable business outcomes. Serve as a subject matter resource within the function and provide guidance on digital product best practices, prioritization, and execution.
    ESSENTIAL FUNCTIONS:
    Own Product Roadmaps and Prioritization
    Develop, maintain, and execute product roadmaps and backlogs for assigned digital products or platforms.
    Evaluate competing priorities and make recommendations based on business value, customer impact, technical complexity, and resource considerations.
    Define product requirements, user stories, acceptance criteria, and release priorities.
    Monitor product performance and identify opportunities for continuous improvement.
    Lead Product Initiatives
    Lead cross-functional product initiatives through discovery, planning, design, testing, launch, and optimization.
    Coordinate efforts across business, technology, design, analytics, and vendor teams.
    Manage risks, dependencies, and implementation considerations to support successful product delivery.
    Facilitate alignment among stakeholders while balancing competing priorities and objectives.
    Analyze Customer Needs and Business Opportunities
    Leverage customer feedback, analytics, user research, and business data to identify improvement opportunities.
    Conduct analysis to understand customer behavior, performance trends, and product effectiveness.
    Develop recommendations that improve both customer outcomes and business performance.
    Apply industry best practices and market knowledge to support product decisions.
    Solve Complex Business Problems
    Evaluate information from multiple sources to identify root causes and recommend solutions.
    Exercise judgment in balancing customer experience, operational requirements, technical constraints, and business goals.
    Identify process inefficiencies and recommend product or workflow improvements.
    Support the resolution of complex product, process, and customer challenges.
    Collaborate and Influence
    Build relationships with stakeholders across business and technology functions.
    Communicate product strategy, priorities, and recommendations to varying audiences.
    Influence decisions through data, analysis, customer insights, and business rationale.
    Explain complex concepts and facilitate productive discussions among stakeholders with differing perspectives.
    Product Performance and Optimization
    Establish success metrics and monitor performance against business objectives.
    Track product adoption, engagement, operational effectiveness, and customer outcomes.
    Prioritize enhancements based on business value and measurable impact.
    Recommend improvements to support growth, efficiency, and customer satisfaction.
    REQUIRED JOB QUALIFICATIONS:
    Education: Bachelor's Degree or equivalent in relevant field of study
    Education Equivalency: Associate's Degree plus 2 years related experience OR 4 years related experience if no post-secondary education
    Work Experience: 5 years of product management, digital commerce, or related digital experience
    Military Equivalency at www.mynextmove.org/vets/find/military
    PREFERRED JOB QUALIFICATIONS
    Field of Study: Business, Business Administration, Marketing, Computer Science, or Human-Computer Interaction
    Experience with ecommerce platforms, content management systems, and customer-facing web and mobile applications
    Experience working in agile product development environments (Scrum or Kanban)
    Product management certification (e.g., Certified Scrum Product Owner, Pragmatic Institute, SAFe POPM)
    KNOWLEDGE, SKILLS AND ABILITIES
    Product Strategy and Roadmapping
    Agile Methodologies and Backlog Management
    User Research and Design Thinking
    Data Analysis and Product Analytics
    Prioritization and Trade-Off Decision Making
    Critical Thinking
    Coordination
    Negotiation
    Complex Problem Solving
    Judgment and Decision Making
    JOB COMPETENCIES
    Resolving Conflict
    Acting Decisively
    Supporting Change
    Managing Resources
    Driving for Results
    Developing Plans

    About Company

    SH Global Solutions is a certified Service Disabled Veteran Owned Small Business (SDVOSB) headquartered in Maryland. Established in 2016 to modernize commercial and government technology to mitigate cybersecurity threats and to secure data centers from increasingly more frequent cyber attacks, we specialize in providing Information Technology (IT) solutions and services to government and commercial organizations. Our core areas of core expertise are focused in:

    ● Datacenter consolidation/optimization - this includes designing, procuring, and installing turnkey secure, modern infrastructure solutions including scalable and modular systems

    ● Professional program and project management services for large and complex projects

    ● In-building wireless solutions to enable 5G technology and connect to the growing Internet of Things (IoT)

    Our team is comprised of highly skilled and dedicated professionals, uniquely qualified in cutting-edge technology, and engineering, and in the rapid deployment and implementation of new technologies.  Our CEO is a retired United States Air Force Colonel and entrepreneur with over 25 years supporting the DOD, US Government agencies, and NATO worldwide.

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