| Location | Fort Worth, TX |
WHY YOU'LL LOVE THIS JOB
The Product Coordinator, Technology Products is part of the Commercial Division. This role supports the product development lifecycle by triaging issues, conducting research, and providing data-driven insights to inform backlog prioritization and strategy. It involves close collaboration with cross-functional teams, test support, and regular communication with stakeholders to ensure product success and continuous improvement.
WHAT YOU'LL DO
This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Provide data analysis and insights that help inform product strategy
Provide quantitative and/or qualitative analysis and insights to inform product backlog prioritization
Support product playbacks with an emphasis on product metrics
Assist with general support for advertising campaign management
Support new campaign launches by testing the customer experience, management of creative placements and URLs
Conduct product meetings: completes product tracking/ analysis reports; reports to management and business owners regarding product progress, issues, and risks
Partner with business, IT, and leadership to facilitate product success
Review and support test data, test plan, and test scenarios
Develop and maintain business rules for the product
Ability to work across time zones as needed
Triage product issues to help inform the product backlog
Bug/ defect testing and research
ALL YOU'LL NEED FOR SUCCESS
Minimum Qualifications Education & Prior Job Experience
Bachelor's degree in technology, business, aviation management, communications, marketing or relates fields
1+ years of relevant work experience
Preferred Qualifications Education & Prior Job Experience
3 years of relevant industry experience (aviation, digital, campaign management)
Skills, Licenses, and Certifications
Knowledge of Cognos, Mosaic, Tableau, PowerBI, Adobe Analytics, SQL, etc
Working knowledge of Word, Excel, PowerPoint, Teams, SharePoint, Rally or other product and project tracking tools
Ability to conceptualize, create and present analyses and strategies to all levels of leadership
Ability to effectively interact with all levels of employees
Ability to build strong consensus and achieve results as a team
Ability to think critically/ analytically and draw meaningful conclusion from large datasets
Ability to work under pressure, prioritize projects, meet all deadlines, balance the big picture with the requisite details and maintain flexibility
Knowledge of corporate policies and operational processes and procedures