DIGITAL PRODUCT ASSOCIATE - TAMARAC, FL

Who We Are…

With over 50 years of experience, and several CITY Furniture and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY Furniture continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY Furniture, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY Furniture team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video!

Our Vision is to be the home store.

Our Purpose is to enrich people's lives and make the world a better place.

Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment.

Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

What This Role Is…

As a Digital Commerce Product Associate, the primary function of this position is to support execution of assigned Digital Commerce initiatives on cityhome.com while building core product management skills and using AI tools to work faster and smarter. The Digital Commerce Product Associate is also responsible for assisting with research, stakeholder meetings, and documentation for assigned initiatives. Your contributions will ensure the success of the Digital Commerce team at CITY Furniture.

Position Title: Digital Commerce Product Associate

Reports To: VP, Digital Commerce

Location: On-site (Office)

Department/Sub-Department: Marketing / Digital Commerce

Salary: Starting at $60,000

What You'll Do*…

As a Digital Commerce Product Associate, your primary responsibilities will be to:

• PRD Development - Drafts smaller-scope Product Requirements Documents (PRDs) for assigned enhancements and site improvements, including problem statement, user stories, acceptance criteria, and success metrics, using AI tools to accelerate first drafts, with review and approval from a Product Manager or VP, Digital Commerce
• Requirements & Discovery Support - Assists with requirements gathering, use case documentation, wireframe review, and QA/UAT support under the direction of a Product Manager or VP, Digital Commerce
• Documentation & Communication - Supports production of documentation (meeting notes, spec drafts, backlog hygiene) and communications related to assigned Digital Commerce initiatives, leveraging AI tools to summarize and draft content
• A/B Testing Support - Assists with the A/B testing program by helping develop test hypotheses, documenting test plans and experience requirements, coordinating with testing partners and internal teams on setup and QA, monitoring live tests, and compiling results and recommendations
• KPI Monitoring & Reporting - Monitors and reports on KPIs for assigned initiatives; builds dashboards and reports under the direction of a Product Manager

Additional duties and responsibilities as a Digital Commerce Product Associate:

• Research & Market Awareness - Conducts research (e.g., competitor scans, industry trend reports), using AI tools to speed up synthesis, at the direction of a Product Manager or Group Product Manager
• Stakeholder Support - Participates in stakeholder meetings; documents notes and action items
• Adheres to all assigned Standard Work and Role and Responsibilities for your role.
• Additional duties may be assigned as needed, beyond those listed in the responsibilities. Changing business conditions may trigger changes to job responsibilities (i.e., COVID-19).

What We're Looking For…

• Competencies and Job Specific Skills
• Communication, including strong written communication for drafting clear requirements and PRDs
• Organization and attention to detail
• Analytical and problem-solving aptitude, including interest in experimentation and data-driven decision making
• Collaboration and teamwork
• Eagerness to learn eCommerce and product management fundamentals
• Basic understanding of A/B testing and experimentation concepts (e.g., hypotheses, variants, statistical significance)
• Hands-on experience using AI tools and eagerness to apply them in greater ways to accelerate work

What's Required…

• Education & Work Experience:

• Bachelors Degree from an accredited institution in Business or Information Technology preferred.

• 0-2 years of experience in business analysis, eCommerce, or a related field preferred. Internship experience is a plus.

• Work Environment & Schedule:

• Monday through Friday, 8:30 AM to 5:00 PM, based in the office

• No nights, weekends, holidays, or on-call work required

• Hours per week: 40 (typical shift 8:30 AM to 5:00 PM)

• 0% of Travel

• Physical Requirements:

• Sitting at a computer for most of an 8-hour shift

• Technology Requirements:

• Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)

• Atlassian JIRA (or similar)

• Google Analytics (or similar)

• Basic knowledge and understanding of web design concepts

• Basic knowledge and understanding of e-commerce platforms

• Experience with an A/B testing platform is a plus

• Uses approved AI tools across responsibilities where they add value, and reviews AI output for accuracy before sharing

• Certifications / Licenses

• Certification in Agile Methodologies preferred

What Benefits You'll Receive…

• Competitive and Transparent Compensation
• Visibility into all Associate-level pay ranges within your department
• Opportunity for performance-based and profit sharing bonuses
• Associate Well-being
• Workforce and Demand Planning for Leveled Workload
• Paid Vacation & Sick Time
• Paid Parental leave
• Opportunity for Flexible Work Environment and Schedule (varies by department and role)
• Community involvement and volunteer opportunities
• Health Benefits
• Free virtual healthcare services (for Associates enrolled in our medical plans)
• Medical options include Employer-funded HSA options
• Vision to support your eye health and well-being
• 100% Employer-paid Dental option available to all Associate
• Employee Assistance Program (EAP)
• Life & Disability Insurance 100% employer-sponsored options
• Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
• Retirement Benefits
• 401(k) - once enrolled, Associates are 100% vested with discretionary Company Match
• Roth 401K Option
• Financial Wellness webinars
• Growth Opportunities
• 90% Promote from Within
• Access to various training for professional development
• Individual Development Plan (IDP) (varies by department)
• Associate Purchase Discount Program
• And so much more….

CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.