Digital Process Automation Specialist

Pay Range: $17.89hr - $22.89hr

Job Overview:

The Digital Process Automation Specialist will support the organization's initiative to eliminate paper-based and manual administrative processes through digital workflow automation. This is a hands-on, project-focused role responsible for designing, building, testing, and implementing digital solutions primarily using Microsoft Power Apps, Power Automate, SharePoint, and other Microsoft 365 tools. The successful candidate will partner with Finance, Operations, Engineering, Supply Chain, Quality, and other functional teams to understand existing processes and convert manual forms, approvals, emails, and paper-based workflows into efficient, standardized digital solutions. The goal of this role is to simplify processes, automate workflows, improve visibility and data quality, strengthen controls, and reduce administrative effort across the site.

Key Responsibilities:

The candidate will be responsible for process digitization and automation, Client, and future-state design.

• Design and build digital workflows using Microsoft Power Apps and Power Automate.
• Convert paper forms, manual approvals, email-based processes, and spreadsheets into standardized digital workflows.
• Develop electronic forms and applications using Power Apps.
• Build automated approval routing, notifications, reminders, escalations, and status tracking using Power Automate.
• Utilize SharePoint Lists and other Microsoft 365 tools to securely capture and maintain workflow data.
• Create automated audit trails, timestamps, approval records, and supporting documentation where required.
• Identify opportunities to eliminate unnecessary process steps rather than simply recreating existing paper processes digitally.
• Meet with process owners and end users to understand current-state workflows, pain points, business requirements, and control requirements.
• Document current-state processes and translate business requirements into practical digital solutions.
• Partner with project leads and functional stakeholders to design simplified future-state workflows.
• Identify additional high-volume or high-effort manual processes that are strong candidates for digitization.
• Recommend opportunities to improve efficiency, standardization, visibility, and internal controls.
• Develop and execute user acceptance testing prior to implementation.
• Troubleshoot workflow issues and make improvements based on user feedback.
• Support deployment and transition of new solutions into day-to-day operations.
• Develop clear work instructions and process documentation.
• Assist with training employees on new digital processes.
• Ensure solutions are sustainable and can be supported after project completion.
• Develop simple dashboards or reporting tools to provide visibility into workflow status, cycle time, volume, and outstanding actions.
• Establish baseline metrics and help quantify benefits from implemented solutions, including administrative hours saved and cycle-time improvements.
• Maintain a pipeline of digitization opportunities and track project status through implementation.
• Identify opportunities to reuse successful solutions and automation concepts across other site processes.

Initial Project Pipeline:

Initial processes targeted for digitization include New Item Number / Job Packet process, Ferguson Material Requests / Spot Buys, Orange Cards, and Risk Release Forms. The position will be expected to expand beyond the initial project list as additional opportunities are identified and prioritized.

Qualifications:

The successful candidate should possess the following required and preferred skills.

• Experience developing solutions using Microsoft Power Automate.
• Experience building forms or applications using Microsoft Power Apps.
• Working knowledge of SharePoint Lists and Microsoft 365.
• Ability to understand a business process and translate requirements into an automated workflow.
• Strong problem-solving and troubleshooting skills.
• Strong organizational and project management skills.
• Ability to work directly with employees across multiple functions and levels of the organization.
• Ability to manage multiple automation projects simultaneously.
• Strong verbal and written communication skills.

Preferred:

• Experience with Power BI and dashboard development.
• Experience with Microsoft Forms.
• Experience with process mapping or continuous improvement.
• Experience developing approval workflows and automated notifications.
• Experience working in a manufacturing environment.
• Familiarity with Lean Manufacturing or continuous improvement principles.
• Experience documenting processes and developing standardized work instructions.

What Success Looks Like:

Success in this role will be measured by the ability to take manual, paper-based processes from concept through implementation and deliver solutions that are actively used by the organization.

• Reduction in administrative hours.
• Faster process and approval cycle times.
• Elimination of paper and manual routing.
• Improved visibility into process status.
• Improved data accuracy and standardization.
• Stronger approval controls and audit trails.
• Improved user experience.
• Sustainable solutions that can be maintained after implementation.