| Location | Richmond, VA |
| Salary | $33.13–$35.48 Per Hour |
Role Overview Our client is seeking a detail-oriented Messaging Execution Specialist to design, build, test, and deploy inbound digital customer messaging across web and mobile banking platforms. This production-focused role requires strong technical troubleshooting skills, exceptional stakeholder management, and the ability to deliver high-quality, error-free work in a fast-paced environment.
Key Responsibilities
Campaign Building & Execution: Partner with internal enterprise stakeholders to translate messaging objectives into targeted digital campaigns across web and mobile applications.
Technical Testing & Validation: Use Insomnia to run GET and POST API requests, testing and troubleshooting messaging logic and user targeting rules.
Cross-Platform Verification: Deploy and validate messages across web browsers, iOS (Xcode), and Android (Android Studio) environments using custom test accounts.
Project Management & Communication: Manage multiple concurrent projects, providing regular status updates to cross-functional teams and mid-level leadership.
Data & Process Optimization: Pull and analyze messaging performance data via Tableau and Splunk while actively identifying opportunities to streamline workflows.
Qualifications & Experience
Experience: 3+ years in digital messaging production; 1+ years operating in macOS.
Technical Proficiency: Hands-on experience with Content Management Systems (CMS), API testing tools (Insomnia), mobile emulation environments (Xcode, Android Studio), and Google Workspace.
Analytics Tools: Familiarity with reporting and log monitoring platforms like Tableau and Splunk.
Core Competencies: Strong client-facing communication, high attention to detail, proactive problem-solving, and the capacity to juggle competing priorities effectively.