Digital Merchandising Coordinator (E Commerce)
Briggs & Riley is one of the most awarded and respected travel brands in the world, known for exceptional quality, innovation, and our industry-leading lifetime guarantee. We are looking for a highly organized, analytical, and detail-oriented Digital Merchandising Coordinator to join our growing E-Commerce team.
In this role, you'll help shape the online shopping experience across our U.S., UK, and Canadian direct-to-consumer websites. You'll play a key role in launching new products, optimizing digital merchandising, maintaining product information, and ensuring every customer interaction reflects the premium Briggs & Riley brand.
Reporting to the Digital Operations Manager, this position is ideal for someone who enjoys combining analytical thinking with flawless execution. If you're passionate about e-commerce, consumer behavior, and creating exceptional online shopping experiences, we'd love to hear from you.
Your day-to-day may include:
Digital Merchandising & Product Management
- Manage product assortments, collections, navigation, and merchandising across our U.S., UK, and Canadian websites.
- Coordinate product launches, seasonal updates, and promotional campaigns.
- Ensure product content, pricing, imagery, and inventory information are accurate and aligned with brand standards.
- Partner with Inventory and Planning teams to maintain an exceptional online shopping experience.
Website Optimization & Analytics
- Update homepages, landing pages, and merchandising campaigns to support business priorities.
- Monitor merchandising performance, customer behavior, and key e-commerce metrics.
- Conduct site audits and recommend opportunities to improve conversion and user experience.
- Support A/B testing and ongoing optimization initiatives.
Cross-Functional Collaboration
- Partner with Marketing, Creative, Customer Experience, and Inventory teams to execute key initiatives.
- Coordinate product information, creative assets, and launch timelines.
- Help maintain merchandising calendars and keep projects on schedule.
- Monitor competitor activity and emerging digital merchandising trends.
United States Luggage Company is a third-generation, family-owned business and the proud owner of Briggs & Riley, the #1 luggage brand. Known for iconic design, premium travel products, and our true lifetime guarantee, Briggs & Riley is trusted by travelers worldwide.
We offer the opportunity to build a meaningful career in a culture rooted in innovation, creativity, and family values. With an average employee tenure of 10+ years and recognition as a 5-time Top Workplace on Long Island, we are proud of the people and values that drive our success.
Are you ready to begin your journey with us?
Who You Are
- Highly organized with exceptional attention to detail.
- Analytical and naturally curious about customer shopping behavior.
- Comfortable managing multiple priorities in a fast-paced environment.
- A collaborative team player who enjoys solving problems and improving processes.
What You'll Bring
- Bachelor's degree in Business, Marketing, Merchandising, Retail Management, or a related field.
- 1-3 years of experience in e-commerce, digital merchandising, or retail.
- Experience with Shopify or another e-commerce platform.
- Strong project management, communication, and organizational skills.
- Familiarity with CMS, PIM, merchandising tools, SEO, or personalization platforms is a plus.
Why Join Us?
- Competitive salary plus bonus incentive
- Generous PTO
- Paid Holidays
- Medical, dental, and vision coverage
- Additional benefits including paid Short Term Disability and Life Insurance
- Voluntary Long Term Disability & Identity Insurance available
- Flexible Spending Accounts
- 401K with company match
- Profit Sharing Plan
- Hybrid Work Schedule in Hauppauge Office (Mondays and Fridays REMOTE!)
- Learning and development opportunities
- Fun team building events
- Employee Discounts
- $5,000 Employee Referral Bonus
- College Scholarship Program for Employee's children
- A knowledgeable, high-achieving, experienced team
Our Core Values
- Family
- Keep your Commitments
- Whatever It Takes
- Respect & Dignity
- Smart & Steady
- Do the Right Thing
- Passion, Pride & Loyalty
- Humility