Position: Digital Content Specialist III
Location: Pennsylvania
Duration: Contract
Job ID: 179048
Pay Range: $50 - $60
Job Overview:
The Digital Content Specialist III will work within a cross-functional product team to operationalize content strategy across customer-facing web pages and digital content. This role involves collaboration with content, design, development, and communications partners to build and maintain content in content management systems (CMS). The ideal candidate will have a keen eye for detail, sound judgment, and the ability to work across multiple disciplines. Responsibilities include supporting content operations, quality assurance, accessibility, governance, and continuous improvement to ensure content is consistent, discoverable, and aligned with customer needs and business goals.
Responsibilities:
- Translate approved content, customer needs, and business goals into clear, accessible, and user-centered digital experiences.
- Build, update, and maintain website pages using CMS content components, ensuring accuracy, currency, and accessibility.
- Collaborate with content, design, development, communications, and product teams to deliver customer-facing digital experiences.
- Recommend content structures, page layouts, and digital experience approaches to improve customer understanding and task completion.
- Apply content strategy by configuring page components, layouts, structured content, and metadata to enhance usability, navigation, and search.
- Perform quality assurance reviews to ensure alignment with approved designs, content standards, and technical requirements.
- Troubleshoot content, layout, publishing, and component-related issues in partnership with platform and development teams.
- Maintain CMS governance practices, including content reviews, publishing workflows, taxonomy, metadata, and content organization.
- Support testing, release readiness, content migrations, and post-release validation activities.
- Optimize digital assets for performance, accessibility, clarity, and consistency across websites and digital channels.
- Monitor content performance, search behavior, customer feedback, and analytics to identify opportunities for improvement.
Qualifications:- Bachelor’s degree in digital communications, web design, information management, marketing, computer science, or a related field, or equivalent professional experience.
- 2+ years of experience in content management, web publishing, digital content operations, or a related role.
- Experience with CMS platforms such as Storyblok, Sitecore, Drupal, WordPress, Adobe Experience Manager, or Contentful.
- Proficiency in translating content, business requirements, and customer needs into user-friendly digital experiences.
- Basic knowledge of HTML and CSS for content presentation, troubleshooting, and quality assurance.
- Experience with digital asset and design tools such as Figma, Adobe Photoshop, or Illustrator.
- Strong attention to detail and experience optimizing content for quality, accessibility, and performance.
- Excellent communication and collaboration skills to work effectively across teams.
- Familiarity with accessibility standards, content governance practices, and user-centered design principles.
- Knowledge of taxonomy, metadata, content organization, and search optimization concepts.
- Experience with structured content concepts and reusable content components.
- Experience participating in content reviews, quality assurance activities, and publishing workflows.
Preferred Qualifications:- Experience supporting component-based design systems and reusable content models.
- Experience with headless CMS platforms and structured content models.
- Knowledge of SEO and search optimization best practices.
- Familiarity with web analytics tools such as Google Analytics 4 (GA4) or Adobe Analytics.
- Experience supporting multi-site website ecosystems, digital transformation initiatives, or content migration efforts.
- Experience working in an Agile product team environment.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
- Pay any fee to be considered for, submitted to, or selected for any opportunity.
- Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
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The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com
During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.
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