Digital Content Manager & Vendor Coordination Specialist

Job title: Digital Content Manager & Vendor Coordination Specialist
Duration:12 months
Location: Remote (USA)

Key-skills: Digital Content Development, Instructional Design, E-Learning Development, Asynchronous Learning, Vendor Management, Project Management, Project Planning & Tracking, Section 508, WCAG 2.1, Accessibility Review & Remediation, Quality Assurance, Content Review, Stakeholder Management, Multimedia Production & Editing, Learning Management Systems (LMS), Digital Authoring Tools, Documentation & Reporting.

Key Responsibilities
Digital Content Development

• Develop, manage, and maintain digital content for online learning and professional development initiatives.
• Edit and review multimedia content, including videos, graphics, presentations, e-learning modules, and web-based resources.
• Collaborate with subject matter experts to transform content into effective asynchronous learning experiences.
• Ensure consistency in branding, messaging, instructional quality, and user experience across digital products.

Asynchronous Learning Design

• Design and develop self-paced learning modules using instructional design and adult learning best practices. 
• Support the development of online courses, learning pathways, microlearning experiences, and digital resource repositories. 
• Incorporate learner engagement strategies, assessments, and multimedia elements into asynchronous content. 
• Use learning management systems (LMS) and digital authoring tools to build, manage, and maintain learning experiences.

Vendor Coordination & Project Management

• Serve as the primary liaison between internal stakeholders and external vendors, consultants, and service providers. 
• Coordinate project timelines, deliverables, reviews, approvals, and dependencies. 
• Monitor vendor deliverables to ensure they meet established quality, accessibility, and contractual requirements. 
• Facilitate project meetings, status updates, and stakeholder communications. 
• Track project risks, issues, dependencies, and resource requirements and escalate concerns as appropriate. 
• Maintain project documentation, schedules, and deliverable tracking.

Accessibility & Quality Assurance

• Ensure digital content meets Section 508 accessibility requirements and applicable WCAG standards.
• Conduct accessibility reviews and coordinate or perform remediation of digital materials. 
• Provide guidance to vendors and stakeholders on accessible digital design and content practices. 
• Conduct quality assurance reviews to ensure digital products are functional, learner-centered, accessible, and compliant.

Stakeholder Engagement

• Collaborate with leadership, program staff, instructional teams, technology teams, subject matter experts, and external partners. 
• Gather requirements and translate stakeholder needs into actionable project plans and deliverables. 
• Facilitate meetings, reviews, and working sessions as needed. 
• Support reporting, documentation, stakeholder communications, and continuous improvement initiatives.

Required Qualifications

• Bachelor's degree in Instructional Design, Educational Technology, Communications, Digital Media, Project Management, or a related field, or equivalent professional experience. 
• Minimum of 3 years of experience developing digital content and learning resources. 
• Experience managing projects involving multiple vendors and stakeholders. 
• Demonstrated experience developing asynchronous learning modules and online learning experiences. 
• Knowledge of instructional design principles and adult learning best practices. 
• Working knowledge of Section 508 accessibility requirements and WCAG 2.1 or higher. 
• Experience reviewing and remediating digital content for accessibility compliance. 
• Strong project management, organizational, written, and verbal communication skills. 
• Ability to manage multiple projects, priorities, and deadlines simultaneously.

Preferred Qualifications

• Experience in K-12 education, higher education, government, or public-sector environments. 
• Experience with LMS platforms such as Canvas, Moodle, Schoology, or Blackboard. 
• Experience with digital authoring and multimedia tools such as Articulate 360, Rise, Storyline, Adobe Creative Cloud, Camtasia, or similar platforms. 
• Familiarity with project management methodologies and practices.
• Certification in accessibility, project management, instructional design, or a related field, such as CAPM or IAAP CPACC. 
• Relevant training or certifications in instructional design, e-learning development, accessibility, or digital authoring tools.