Digital Commerce Project Manager

JOB TITLE: DIGITAL COMMERCE PROJECT MANAGER
JOB LOCATION: REMOTE
WAGE RANGE*: 75.00-80.00 PER HOUR
JOB NUMBER: 26-01352

JOB DESCRIPTION 

The Digital Transformation Project Manager is responsible for leading cross-functional transformation initiatives that modernize business capabilities, operating processes, customer experiences, and enabling technology platforms. This role coordinates the planning and execution of complex digital transformation programs, with particular emphasis on digital commerce, omnichannel retail, enterprise systems integration, business readiness, and change adoption. The ideal candidate combines disciplined project management with a strong understanding of business process improvement, technology implementation, stakeholder alignment, governance, and transformation delivery.

Responsibilities
Lead day-to-day project management for digital transformation initiatives across business, technology, operations, customer experience, digital commerce, and enterprise systems workstreams.
Develop and manage integrated project plans, milestones, dependencies, risks, issues, decisions, status reporting, and governance routines for transformation programs.
Partner with business leaders, technology teams, operations stakeholders, vendors, and implementation partners to coordinate activities, drive accountability, and maintain alignment across workstreams.
Facilitate transformation governance, including steering committee preparation, executive updates, decision tracking, escalation management, and leadership-ready reporting.
Translate transformation objectives into actionable workplans that align scope, resources, deliverables, timelines, dependencies, readiness activities, and business priorities.
Coordinate discovery, requirements-gathering, process design, solution design, testing, business readiness, cutover, launch, and stabilization activities.
Support scope and change control by documenting assumptions, decisions, change requests, risks, impacts, and implications for schedule, budget, resources, and business outcomes.
Collaborate with subject matter experts across merchandising, marketing, commerce, stores, customer service, supply chain, fulfillment, finance, HR, and IT to ensure enterprise-wide impacts are understood and addressed.
Manage communication across project teams, vendors, executives, business owners, and impacted stakeholders to ensure transparency, alignment, and timely decision-making.
Monitor overall project health, identify barriers to progress, and proactively recommend mitigation plans to reduce delivery, adoption, operational, and organizational risk.
Support vendor coordination, implementation planning, systems integration, data migration planning, platform rollout, and business adoption activities.
Ensure project documentation is complete, organized, and maintained, including project charters, integrated workplans, RAID logs, decision logs, status reports, meeting notes, stakeholder plans, readiness checklists, and cutover plans.
Coordinate testing and validation activities, including test planning, user acceptance testing, defect triage, issue escalation, sign-off tracking, and business acceptance.
Support change management and adoption planning by coordinating stakeholder communications, training inputs, process impacts, role changes, readiness activities, and post-launch support needs.
Serve as the project management bridge between transformation strategy and execution, ensuring initiatives are delivered in a structured, accountable, business-focused, and adoption-oriented manner.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities 

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion