Digital Accessibility Specialist

Description

As a Digital Accessibility Specialist, you will join a team responsible for scoping, testing, reporting, and delivering detailed analyses of customers websites and mobile apps. Ensuring that our clients' websites and mobile applications are inclusive and user-friendly for individuals with disabilities. Your expertise in accessibility testing, comprehensive analysis, and collaboration with clients and partners will contribute to our commitment to delivering top-notch solutions in the digital accessibility space.

What you will be doing

Accessibility Testing & Analysis:

• Conduct thorough accessibility tests on individual pages, adhering to Siteimprove s testing standards.
• Utilize the Siteimprove platform to identify trends in accessibility compliance and provide in-depth analyses of clients' digital properties.
• Stay current with and master accessibility guidelines, including Web Content Accessibility Guidelines 2.2, Section 508, and Accessibility Conformance Testing rules.Documentation & Reporting:
• Generate user-centric and easy-to-understand documentation, ensuring its paramount role in maintaining our competitive advantage and contributing to clients success.
• Collaborate with clients to define accurate Scopes of Work for manual accessibility testing projects.Quality Assurance & Collaboration:
• Contribute to group efforts to deliver accessible websites, mobile apps, and content through quality assurance evaluations.
• Identify and explain trends across various test cases to senior leadership.
• Facilitate discussions and present testing results to clients multi-disciplinary teams.Peer Review & Process Improvement:
• Review artifacts and deliverables from peers, ensuring accuracy and continuous improvement of processes and procedures.
• Contribute to the internal accessibility knowledge base.Project Management & Multitasking:
• Work concurrently on multiple projects, balancing competing deadlines in an agile environment.
• Assist in the development and presentation of remediation strategies.Consulting & Advisory:
• Consult with customers to align priorities with business objectives
• Advise Customer Success Executives on corresponding consulting sessions for customer impact
• Support Sales in customer scoping exercises
• Internal manual testing for other departments as needed
• Perform other duties as assigned.FedRAMP Classification Notice This position is currently designated as Out of Scope for FedRAMP-authorized systems and environments. Individuals in this role are not expected to require access to systems or data within the FedRAMP authorization boundary as part of their regular job responsibilities. If business needs change and the role is expanded to include access to FedRAMP-authorized systems or data, any required verification, authorization, confidentiality, or access-control requirements must be successfully completed before such access is granted.

What we will require of you

• 5+ years of experience performing accessibility testing.
• Experience using screen readers such as JAWS, NVDA, VoiceOver, Talkback, and others.
• Proficiency in web accessibility guidelines (WCAG, Section 508, and ACT-R).
• Proficiency in Microsoft Windows (Outlook, Word, Excel, & PowerPoint).
• Self-starter with a demonstrated record of acquiring knowledge beyond what is needed to complete assigned tasks.
• Superior ability to communicate clearly in writing and verbally.
• Excellent time management, organizational, and planning skills.
• Strong attention to detail.
• Experience in direct sales, project management, or client communications.
• Travel as needed.

What we will love about you

• Front-end development or user experience design experience.
• Certifications such as Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS).
• 508 trusted tester certification.

What you'll love about us

We re building the next generation of AI-powered content intelligence, helping organizations unify accessibility, SEO/AEO, analytics, and content performance into one platform. If you re energized by solving complex problems, working cross-functionally, and contributing to a product with real-world impact, we d love to connect.

In addition, we hope you will appreciate:

At Siteimprove, we're committed to supporting your wellbeing both at work and beyond. Our U.S. benefits are designed to help you stay healthy, recharge, care for your family, and plan confidently for the future. Rest and relaxation: Open Paid Time Off (OPTO) for vacation, personal illness, mental health, or caring for a family member, plus paid holidays, volunteer leave, parental leave, and our Step Back In program to support a smooth transition back to work. Comprehensive benefits: Medical, dental, and vision coverage, Health Savings Account (HSA), Flexible Spending Accounts (FSA), employer-paid life and disability insurance, employee assistance programs, virtual care, wellness resources, and more. Prepare for the future: 401(k) with company matching contributions, life and AD&D insurance, and financial wellness resources to help you plan for the future.

USD 80,343-100,429 per-year-salary

Base pay will depend on the position, individual qualifications, market, and other operational business needs.

Siteimprove is an equal opportunity employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Siteimprove is a global corporation that has developed data practices to ensure your personally identifiable information is appropriately protected. Please note that personal information may be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at https://siteimprove.com/en/privacy/.

FedRAMP Authorization Notice for Job Postings

This position may involve access to systems, information, or customer environments that are subject to the Federal Risk and Authorization Management Program (FedRAMP). Where applicable, FedRAMP-related responsibilities will be outlined in the job description.

If the role includes FedRAMP-related duties, candidates may be required to meet the following requirements:

Identity Verification: Candidates must successfully complete federal I-9 employment eligibility verification.

Citizenship/Residency Requirement: Certain roles may be limited to U.S. citizens or lawful permanent residents if job duties include access to controlled systems, environments, or data.

Access Authorization: Employment offers for applicable roles are contingent upon confirmation that the candidate meets the minimum access requirements associated with the FedRAMP authorization level required for the position.

By applying, you acknowledge that, if the role includes FedRAMP-related responsibilities, employment may be subject to these authorization and verification requirements.