Digital Accessibility Program Manager

Are you passionate about creating inclusive digital experiences and helping others succeed through accessible technology?

Auburn University Office of Information Technology is seeking a collaborative, innovative, and service-oriented professional to serve as our Digital Accessibility Program Manager, a critical role supporting the University's commitment to digital accessibility and equitable access for all. In this position, you will lead and coordinate university-wide digital accessibility initiatives, partner with stakeholders across academic and administrative units, and provide expertise that helps ensure websites, applications, course content, documents, and other digital resources are accessible and compliant with recognized accessibility standards.

What You'll Do:

• Lead and support institutional digital accessibility programs and strategic initiatives.
• Collaborate with faculty, instructional designers, academic technology professionals, and campus partners to advance accessible teaching and learning practices.
• Conduct accessibility assessments of websites, applications, documents, multimedia, and digital learning materials using WCAG standards and best practices.
• Administer and support enterprise accessibility technologies and related systems.
• Develop and deliver training, workshops, resources, and consultation services for faculty and staff across the University.
• Provide technical guidance and recommendations that help units identify barriers, implement solutions, and create sustainable accessibility processes.

What We're Looking For:

The ideal candidate combines technical aptitude, program coordination skills, and a passion for accessibility. Successful candidates will demonstrate the ability to:

• Build strong partnerships across stakeholder groups.
• Communicate complex concepts to both technical and non-technical audiences.
• Manage multiple initiatives while driving continuous improvement.
• Analyze challenges, identify solutions, and support organizational change.
• Deliver training and consultation services that empower others to create accessible content and services.

If you're excited about leveraging technology, collaboration, and innovation to improve access and inclusion across higher education, we encourage you to apply and become part of Auburn University's commitment to excellence and accessibility.

• Instructional & Academic Accessibility Advancement: Collaborates with faculty, instructional designers, academic technology personnel, the Biggio Center for the Enhancement of Teaching and Learning, Auburn Online, and academic units to implement and improve accessibility of instructional and academic content. Provides guidance and support for accessible course design, learning management system (LMS) content, multimedia, captions and transcripts, electronic instructional materials, and STEM and mathematical content. Identifies accessibility barriers and recommends appropriate remediation approaches to support accessible learning experiences.
• Enterprise Accessibility Technology Administration: Administers enterprise digital accessibility technologies, software platforms, and LMS integrations used across the University. Configures and maintains accessibility systems; manages user access and onboarding; supports integrations and operational workflows; troubleshoots functional issues; and coordinates system enhancements. Evaluates system use and business needs and recommends improvements that increase the effectiveness, consistency, and adoption of accessibility technologies.
• Digital Accessibility Implementation & Coordination: Coordinates and performs University-wide digital accessibility activities in accordance with established standards, policies, and procedures. Identifies accessibility and compliance issues, coordinates remediation activities with responsible units, and develops processes and resources that improve consistent accessibility practices across the University. Provides technical guidance to University stakeholders and advises leadership regarding accessibility risks, implementation needs, emerging issues, and opportunities for continuous improvement of the University's digital accessibility program.
• Accessibility Assessment, Testing & Compliance Monitoring: Conducts and coordinates automated and manual accessibility evaluations of websites, web applications, digital learning materials, electronic documents, multimedia, and mobile technologies using established accessibility standards, including WCAG Level AA criteria. Documents identified accessibility barriers, communicates findings to responsible stakeholders, recommends remediation approaches, tracks corrective actions, and maintains assessment and remediation information used to monitor institutional accessibility efforts.
• Accessibility Training, Outreach & Resource Development: Develops and delivers digital accessibility training, workshops, consultations, and professional development for faculty, staff, content creators, and instructional and technology support personnel. Creates and maintains documentation, remediation guidance, accessibility resources, and standardized workflows that support WCAG Level AA conformance. Provides resources and guidance that enable University units to incorporate accessibility into the creation, remediation, and ongoing maintenance of digital content and services.
• Web & Application Accessibility Consultation: Provides specialized technical consultation regarding accessibility of University websites, forms, portals, web applications, and mobile technologies. Collaborates with web developers, content managers, University Communications and Marketing, distributed IT personnel, and other University stakeholders to identify accessibility barriers, interpret applicable accessibility requirements, recommend remediation approaches, and incorporate accessibility considerations into the design, development, procurement, implementation, and maintenance of digital services.

• Bachelor's degree
• 6 years of experience coordinating, managing, or leading programs, projects, initiatives, operations, or organizational functions. 

OR

• Master's degree
• 4 years of experience coordinating, managing, or leading programs, projects, initiatives, operations, or organizational functions.

• Strong presentation, instructional training, documentation, and customer service skills tailored for academic and non-technical audiences.
• Capability to analyze accessibility performance data, build tracking dashboards, and coordinate cross-functional initiatives across academic and technical units.
• Ability to recognize complex technical or policy issues requiring escalation to web development, infrastructure, information security, legal, or procurement specialists.
• Ability to work well under pressure and recognize, analyze, and solve a variety of problems.
• Excellent communication skills both written and verbal.
• Strong technical aptitude and computer skills.

• Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence:We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We’re Here for You:Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
• Sweet Home Alabama:The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
• A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
• Ready to lead and shape the future of higher education? Apply today! War Eagle!