DG2GO Manager

Education & Qualifications:                         Must be 18 years old with a minimum of a high school diploma or GED and have the ability to perform basic math and count cash.  A minimum of 2 years of food service experience is required.  Previous management and/or leadership experience is preferred.  Must be organized, have excellent interpersonal and communication skills, and must have the ability to follow and enforce policies and procedures.  Must be committed to providing excellent customer service. Starting Rate of Pay is $13.00 an hour.

Essential Functions:

• Oversee Team Members and the operations for entire restaurant.
• Complete employee schedules according to child labor laws.
  • Post schedules in advance per company guidelines.
• Consult Food Service Director and/or HR regarding employee issues/concerns. Complete employee disciplinary actions when warranted according to company policies and procedures.
• Train Team Members on proper food service policies and procedures.
  • Provide training record sign-in sheets to HR and keep a copy on file in manager’s file.
• Ensure compliance of company policies and procedures.
  • Ensure all child labor laws are enforced with scheduling, break schedules, and duties allowable by age.
  • Train and re-train employees on company policies and procedures when necessary.
  • Document issues with compliance and maintain record of issues.
• Maintain accurate attendance, discipline, and schedule records within the manager files.
  • Keep files on each employee to record items listed above.
• If applicable, review and monitor electronic timesheets for payroll and approve by end of shift on Sundays.
  • Make notes in the electronic timesheets of any time discrepancies or changes to the timesheet.
• Establish job assignments for all employees and monitor for follow through.
• Establish cleaning regimens for restaurant and monitor for follow through.
• Set up daily operations according to food service procedures.
• Ensure compliance of cash handling per company policies and procedures.
  • Handle cash if applicable.
  • Verify and secure cash register drawers.
  • Approve and review voids and refunds.
• Communicate product issues or equipment problems to Food Service Director.
• Report any major issues/problems to Food Service Director.
• Address and handle customer issues and complaints when necessary.
• In conjunction with Food Service Director and HR, process resignations and/or terminations, as needed.
• Access and maintain employee files on computer regarding scheduling, sign-in sheets, etc.
• Assure that DG2GO Team Members follow food safety guidelines to:
  • Assure safe and quality food service.
  • Monitor and record food holding and storage temperatures.
  • Monitor and record equipment temperatures.
• Complete inventories and orders according to food service policies and procedures.
• Make and prepare all dough according to recipe in a timely manner, as needed.
  • Make, cover, and date all dough according to food service standards.
• Must work in various weather and environmental conditions including but not limited to direct or indirect sunlight, heat, humidity, rain, hail, cold, snow, and ice.

Other Responsibilities:

• Maintain and protect employee, customer, consumer, company and vendor confidentiality.
• Report to and from work at assigned time.
• Complete other duties as assigned.
• Must be honest and reliable.
• Must be able to work in a team atmosphere. Provide help and support to co-workers on an ongoing basis.  
• Adhere to dress code policy.