| Location | CA |
| Salary | $120–$140 Per Hour |
All current openings
DevOps Engineer
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Job Description
Job Title: DevOps Engineer
Client Location: Charlotte, NC & Menlopark, California
Duration: FTE
Role Summary:
The DevOps Engineer designs, builds, and maintains the CI/CD pipelines, deployment tooling, and infrastructure automation that power customer delivery operations. Working within the Customer Ops team, this role is the engineering engine behind deployment velocity - ensuring that customer environments are provisioned, upgraded, and maintained reliably, securely, and at pace.
This role sits at the intersection of software engineering and infrastructure operations. The DevOps Engineer is responsible for making deployment a repeatable, automated, and quality-assured activity - eliminating manual overhead, enforcing DevSecOps standards, and giving the wider Customer Ops and Systems Engineering teams the tooling they need to operate efficiently at scale.
Why This Role Exists:
Enterprise customer base grows, so does the complexity of managing deployments across cloud-hosted, customer-hosted, and hybrid environments. Without dedicated DevOps engineering, deployment activities are manual, inconsistent, and slow - creating delivery risk, increasing the chance of environment-related incidents, and preventing the Customer Ops team from scaling without linear headcount growth.
The DevOps Engineer provides the automation and tooling layer that makes customer delivery operations scalable, auditable, and professionally run - directly supporting SLA commitments, deployment quality, and time-to-value for enterprise clients.
Key Responsibilities:
Design, build, and maintain CI/CD pipelines for customer environment deployments, upgrades, and patch cycles - covering cloud-hosted and customer-hosted model
Automate infrastructure provisioning and configuration management using Infrastructure-as-Code tooling (Terraform, Helm, Ansible
Implement and enforce DevSecOps practices across all product and client deployment pipelines - including security scanning, secrets management, and policy-as-code controls
Develop and maintain deployment tooling, scripts, and environment templates that reduce manual effort and improve deployment consistency
Support Systems Engineers during new customer environment builds, patch cycles, and major upgrades - providing tooling, automation, and hands-on assistance
Build and maintain ops process tooling: SLA tracking dashboards, deployment status portals, environment health monitors, and internal reporting utilities
Maintain deployment metrics and reporting - pipeline success rate, deployment frequency, lead time, and change failure rate - to inform continuous improvement
Identify and remediate deployment bottlenecks, pipeline failures, and infrastructure configuration drift across customer environments
Collaborate with the SRE team to align infrastructure design with operational monitoring and incident response requirement
Participate in change management processes - ensuring all production environment changes are logged, reviewed, and reversible
Contribute to the Automation Engineering team''s agentic workflow initiatives - developing automation that further reduces operational toil
Maintain clear, up-to-date documentation for all pipelines, playbooks, and environment configurations
Key Deliverables:
CI/CD pipeline designs and live implementations for all customer deployment models - cloud, on-prem, and hybrid
Infrastructure-as-Code templates and reusable deployment playbooks - maintained, versioned, and documented
DevSecOps controls documentation and compliance evidence for all customer-facing pipelines
Automated environment provisioning and teardown scripts - reducing manual setup time per new customer deploymen
Deployment metrics dashboard: pipeline success rate, deployment frequency, lead time, and change failure rate - reported monthly
Ops tooling: SLA trackers, status portals, and environment health dashboards operational and actively used by Customer Ops team
Target: pipeline success rate 95%; zero unplanned production outages attributable to deployment tooling failures
Key Skills & Qualification:
CI/CD platforms: Jenkins, GitHub Actions, GitLab CI, or Azure DevOps - pipeline design, implementation, and maintenance at enterprise scale
Infrastructure as Code: Terraform, Helm, Ansible - provisioning, configuration management, and drift detection
Container platforms: Docker and Kubernetes - build, deployment, and runtime management in production environment
DevSecOps: security scanning (SAST/DAST), secrets management (HashiCorp Vault or equivalent), policy-as-code (OPA, Sentinel
Cloud platforms: AWS, Azure, or GCP - provisioning, networking, IAM, and cost-aware infrastructure management
Scripting and automation: Python, Bash, PowerShell - automating deployment workflows and operational tasks
Monitoring integration: ability to instrument pipelines with observability hooks compatible with Prometheus, Grafana, Datadog, or equivalent
Change management: familiarity with ITSM processes and structured change control in enterprise environments
Collaboration skills: able to work effectively with Systems Engineers, SRE, and customer-facing teams in a fast-moving environment
Documentation: clear, maintainable runbooks and pipeline documentation - written for both technical peers and operational teams
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Job details
Job ID JPC - 209376
Location Menlopark, California, United States
Work Model Remote
Job Type Full Time
Experience 8-12 years
Pay Rate $120 - $140 (Salary)
Posted September 14, 2026
Skills DevOps
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