Development Administrative Assistant

We're looking for a detail-oriented, organized Administrative Assistant to support our Development & Community Relations team. This role sits at the center of our fundraising operations-- managing our donor database, coordinating gift processing, supporting communications, and helping bring our events and outreach efforts to life. If you're someone who takes pride in accuracy, thrives on staying organized amid shifting priorities, and wants your work to have a direct impact on community mental health, we'd love to hear from you.

What You'll Do

• Own day-to-day donor database management - accurate, timely gift entry, receipting, and acknowledgement
• Coordinate gift entry, data hygiene, and reporting alongside the DCR and Finance teams
• Build and distribute weekly and monthly CRM reports and dashboards, tracking KPIs and trends
• Maintain clean, accurate mailing lists for appeals, stewardship, and donor communications
• Manage donor mailings end-to-end, including coordination with outside vendors
• Oversee online gift processing and receipting
• Provide general administrative support to the DCR team: calendars, digital files, collateral inventory
• Support the DCR Board Committee, including taking minutes and responding to member questions
• Update the agency website in coordination with web developers and DCR staff
• Track and report on social media activity for leadership and the Board committee
• Help plan and staff community outreach events and tables, including some evenings and weekends
• Assist with in-kind donation solicitation and volunteer coordination

Required:

• High school diploma (Associate degree preferred; Bachelor's a plus)
• Two years of office experience
• Experience with relational donor databases and reporting (e.g., DonorPerfect)
• Excellent written and verbal communication skills
• Strong attention to detail and the ability to juggle multiple deadlines and priorities
• Proficiency with Microsoft Office
• Familiarity with WordPress or other web content tools
• A professional, discreet approach to sensitive and confidential information
• Reliable transportation and the ability to pass required background checks

Preferred:

• Nonprofit development office experience
• Prior database management experience
• Interest in expanding digital and livestream/content skills
• Experience in nonprofit or community mental health settings

Physical requirements: Ability to access all agency locations; ability to lift, push, or pull up to 25 lbs.

Be a part of our team!

West Central provides a generous benefit package including medical, dental and vision insurance, 403(b) retirement plan with employer matching, life insurance, short- and long-term disability, critical illness, accident insurance, pet insurance, tuition reimbursement, local discounts, paid holidays and paid time off!

Ask us about creative work schedules, remote/hybrid work, full time/part time, geographic options, different shifts, job sharing, even cross-functional work to keep things interesting!

We are committed to continuous improvement of our employees. We provide ongoing education through e-Learning, in-service programs presented by internal staff and external presenters. CEUs are available for most in-service programs.

Loan Repayment Program: As a nonprofit organization providing services to underserved populations, you may be eligible to participate in the following loan assistance programs:

• Public Service Loan Forgiveness (PSLF)
• Agency Student Loan Assistance Program - eligible up to $10,000 over 3 years
• NH State Loan Repayment Program - NH professional license required

For over forty years, West Central Behavioral Health, a community mental health organization, has dedicated itself to"...promote, preserve and strengthen the mental health and quality of life in our community." To accomplish this, West Central has assembled a team of talented professionals. Working together toward a common goal, our staff served nearly 2,700 children, adolescents and adults last year.

We are an Equal Opportunity Employer, Veteran- and Recovery-Friendly Workplace!