Developer

ServiceNow Developer

As a ServiceNow Developer, you will play a key role in designing, developing, and implementing ServiceNow solutions to meet our business needs. You will collaborate with cross-functional teams, analyze requirements, and leverage your technical expertise to deliver high-quality solutions on the ServiceNow platform.

Responsibilities:

• Design, develop, and implement ServiceNow solutions based on business requirements.
• Customize and configure ServiceNow modules, workflows, forms, and integrations.
• Collaborate with business stakeholders to gather and analyze requirements for ServiceNow enhancements.
• Translate business requirements into technical specifications.
• Integrate ServiceNow with other business systems and applications.
• Develop and implement automation scripts and workflows to optimize business processes.
• Provide ongoing support and maintenance for existing ServiceNow instances.
• Troubleshoot and resolve issues related to ServiceNow functionality.
• Create and maintain technical documentation for ServiceNow configurations, customizations, and integrations.
• Keep documentation up-to-date with changes and enhancements.
• Collaborate with cross-functional teams, including IT operations, security, and business analysts.
• Participate in design and code reviews to ensure best practices and quality standards.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience as a ServiceNow Developer with a focus on development and configuration.
• Strong knowledge of ServiceNow platform features, including modules, workflows, and scripting.
• Experience with ServiceNow integration using REST, SOAP, and other web services.
• Familiarity with ITIL processes and best practices.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.

Preferred Qualifications:

• ServiceNow Developer Certification.
• Experience with ServiceNow Performance Analytics and Reporting.
• Knowledge of ServiceNow scripting languages such as JavaScript.
• Previous experience in [industry/sector] is a plus.