What a Day Looks Like as a DEUTZ Powertrain Shop Service Technician

You start your shift on the shop floor at the DEUTZ Power Center facility, reviewing your assigned work orders for both DEUTZ and non-DEUTZ engines. You plan the repair sequence, pre-order the parts and materials you’ll need, and coordinate with Parts Specialists so everything is ready before the first wrench turns. Throughout the day, you troubleshoot failures, match each problem to a smart solution, and carry out safe, accurate, and efficient repairs.

Communication is constant: you update customers respectfully and honestly, consult with our Service Department when approvals or technical confirmation are needed, and partner with the Sales & Operations Manager to keep the facility clean, organized, and projecting a professional DEUTZ image. You complete each repair fully, confirm cosmetic appearance, return unused parts per return guidelines, and finish every job with precise documentation—work orders and time sheets submitted on time. When needed, you assist with warranty claims filing and customer invoices. And when a new challenge appears, you adapt, problem-solve, and lend a hand wherever you’re asked.

Core Responsibilities

• Execute preventative maintenance and routine repairs on DEUTZ and non-DEUTZ products in a shop environment.
• Plan repair methods and sequences; pre-order required parts and materials.
• Perform safe, effective repairs and ensure all assigned work is completed to standard.
• Maintain professional, honest communication with customers; resolve issues promptly.
• Collaborate with the Sales & Operations Manager to uphold a clean, organized facility.
• Ensure finished equipment meets cosmetic expectations after repair.
• Return all unused parts in accordance with DEUTZ Power Center return guidelines.
• Complete work orders and time sheets accurately and on schedule.
• Consult with the DEUTZ Service Department as needed to confirm repair accuracy and approvals.
• Assist with warranty claim processing and customer invoicing.
• Follow all established policies and procedures; perform additional duties as assigned.

What You Bring

• A self-starting approach and comfort working with minimal supervision.
• Clear, professional verbal and written communication with customers in person and by phone.
• Strong diagnostic and problem-solving ability—identify, analyze, and implement the best fix.
• Meticulous attention to detail and pride in thorough, complete work.
• Organization and time management to prioritize, set goals, and hit deadlines.
• A personable, ethical, reliable, safety-minded, and adaptable team mindset.

Role Structure

• Supervisory Responsibility: Individual Contributor
• Travel: Approximately 0–10% domestic and international, based on business needs

Minimum Requirements

• High school diploma or GED
• 0–2 years of diesel engine experience
• Proficiency with basic computer functions and portable diagnostic tools

Preferred Qualifications

• Deep familiarity with DEUTZ diesel engines
• Background diagnosing and repairing NG/CNG systems and Tier 3–4 emissions-level equipment
• Certification or formal training in heavy equipment and diesel engine repair

Physical Demands & Work Environment

• Shop setting with most time spent standing and walking
• Exposure to weather conditions and loud noises is possible

Technical Proficiencies

• Diesel engine systems and diesel/heavy equipment systems
• Engine repair; fuel systems
• Brake and suspension systems; brakes
• Automotive repair; automotive repair & service systems
• Equipment diagnostics and troubleshooting
• Lift truck repair and maintenance
• Field service readiness
• Equipment/parts counter sales