Detention Shift Supervisor

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JOB TITLE: Detention Shift Supervisor

DEPARTMENT/DIVISION: Police

REPORTS TO: Detention Center Manager

SUMMARY: Responsible for providing shift supervision of Detention Officers performing daily duties. Performs duties of Detention Officers and completes daily reports for Sergeants; monitors civilian workers; and monitors suicidal and combative detainees. Work is performed with limited supervision.

ESSENTIAL JOB FUNCTIONS:

• Supervises detention staff to include assigning and monitoring work, training staff on proper work procedures, and providing direction.
• Prepares and maintains legal documents and files on prisoners detained in the City jail, which includes: initiating booking procedures; gathering a variety of intake information on prisoners, including medical histories; inputting charges into applicable database; preparing paperwork for submittal to the Judge; photographing and fingerprinting prisoners; performing running criminal histories; providing Officers with warrant information; searching prisoners; and/or, performing other related activities.
• Supervises the behavior of prisoners in holding and jail cells, ensuring the safety and security of the jail.
• Supervises jail house operations such as washing and issuing blankets, shoes, and mats; preparing simple meals for prisoners; prisoner escorting; and monitoring video surveillance.
• Supervises administrative support activities such as maintaining records and logs; answering telephones; maintaining the entry and exit of jail area; completing bond forms; and sending teletypes to external agencies.
• Supervises customer service interactions.
• Prepares daily reports of shift activity.
• Provides testimony during court hearings as required.
• Performs other duties as assigned.

SUPERVISORY/BUDGET RESPONSIBILITIES:

• Supervisory responsibility over Detention Officers.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of customer service principles;
• Knowledge of jail booking procedures;
• Knowledge of recordkeeping principles and practices;
• Knowledge of filing techniques;
• Skilled in preparing simple meals;
• Skilled in fingerprinting;
• Skilled in handling multiple tasks simultaneously;
• Skilled in monitoring and restraining inmates;
• Skilled in operating modern office equipment;
• Skilled in mitigating hostile situations;
• Skilled in keyboarding;
• Skilled in reading, interpreting, applying, and explaining rules, regulations, policies, and procedures;
• Skilled in maintaining sensitive and confidential information;
• Skilled in operating a computer and related software applications;
• Skilled in communicating effectively with a variety of individuals.

MINIMUM QUALIFICATIONS:

• High School Diploma or G.E.D.
• Two years of experience as a Detention Officer.
• CPR Certification.
• First Aid Certification
• AED Certification.
• NCIC/TCIC Certifications.
• TCOLE Certification.
• Must be able to work twelve (12) hour shifts including nights, weekends, and evenings.

PREFERENCES:

• None.

WORKING CONDITIONS:

• Frequent balancing, reaching, sitting, standing, walking, stooping, kneeling, crouching, talking, seeing, hearing, smelling, and manual dexterity.
• Occasional lifting and carrying of over 100 pounds.
• Work is typically performed in a jail setting.
• Exposure to fumes, airborne particles, infectious diseases, criminal suspects, and prison inmates.

CONDITIONS OF EMPLOYMENT:

• Must pass pre-employment drug test.
• Must pass criminal history check.
• Must pass motor vehicle records check.