Description: Summary:
The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops.
Job Responsibilities:
" Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
" Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
" Support employees, both local and remote, with Desktop issues, account issues, access to various internal services
" Troubleshoot software issues on employees desktops/laptops
" Some off hours support for may apply
Qualifications:
" Associate's degree in a technical field such as computer science, computer engineering or related field required
" 2-4 years experience required
" Knowledge of Windows OS
" Experience with desktop installation and configuration
" Experience troubleshooting desktop issues as well as mobile devices