Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts. Job Responsibilities: Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation.
Numbers & Facts
Location
El Dorado Hills, CA
Description
Job Description:
Summary:
The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops.
Job Responsibilities:
Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
Support employees, both local and remote, with Desktop issues, account issues, access to various internal services
Troubleshoot software issues on employees desktops/laptops
Some off hours support for may apply
Qualifications:
Associate's degree in a technical field such as computer science, computer engineering or related field required
2-4 years experience required
Knowledge of Windows OS
Experience with desktop installation and configuration
Experience troubleshooting desktop issues as well as mobile devices