Desktop Support

Artech LLC

  • Winston-Salem, NC
  • 3 days ago

    Highlights

    Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other. Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus.

    Numbers & Facts

    LocationWinston-Salem, NC

    Description

    Job Title : Desktop Support
    Location : Winston-Salem, NC 27103
    Duration : 12+ months Contract (with possible extension)

    Job Description:

    • Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.
    • Provide support on various laptop, desktop and tablet running Win 7/10 /11
    • Refresh IMAC
    • Imaging, Refreshes
    • Experience in performing warehouse duties
    • Need expertise in troubleshooting, Incident work
    • Understanding the impacts of Active directory and domains would be helpful and data migration too.
    • Installation, configuration and maintenance of windows, hardware’s and software’s.
    • Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus

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