Desktop Support Technician

The Finders

Phoenix, AZ

JOB DETAILS
SALARY
$26–$30 Per Hour
SKILLS
Asset Management, Communication Skills, CompTIA A+, CompTIA Network+, CompTIA Security+, Configuration Management, Consulting, Customer Support/Service, Desktop Administration, Documentation, Hardware Administration, Identify Issues, Lift/Move 50 Pounds, Microsoft Active Directory, Microsoft Windows Azure, Microsoft Windows Operating System, Project Tracking, Shipping/Receiving, Software Administration, Software Patches, Team Player, Technical Support, United States Citizen, VPN (Virtual Private Network)
LOCATION
Phoenix, AZ
POSTED
30+ days ago

In this On-site, Contract Desktop Support role located in Northwest Phoenix, you will have the opportunity to provide great customer service, work with a great team of people, learn new skills, have stability & growth potential, and the timing couldn’t be better!




Company Information:
  • Been in business for over 100 years
  • Employs over 1000 people across the United States
  • W2 Full-time, Contract or possibly Contract to Hire Opportunity
  • Must be able to work On-site M-F 8am-5pm - 85029




Hourly range: W2 $26/hr - $30/hr depending on experience




Responsibilities:
  • The Desktop Support Technician’s primary function is to provide hardware and software desktop support to 1000+ users geographically dispersed across multiple locations in the United States.
  • The position requires constant contact with users both in-person, email, and by telephone or other communication mechanisms daily.
  • In addition, the Desktop Support Technicians will work on large refresh, swap, imaging, shipping/receiving projects for new and existing employees across the country.




Background Profile:
  • CompTIA A+ Certification
  • Other certifications a plus – Network+, Security+, etc.
  • Must have at least 4 years of professional, hands-on, enterprise IT support experience and have experience supporting up to 1000 users
  • Must be able to work in-office Monday – Friday 8am-5pm
  • Must be able to work independently, have great communication skills, and able to lift 50lbs.
  • Must be US Citizen or Green Card holder to be considered




Responsibilities are:
  • Overseeing refresh projects
  • Ticket management / Documentation
  • Image Creation
  • WDS/MDT
  • Refresh
  • Office 365
  • Intune
  • Windows 10/11
  • Asset Management
  • Patching
  • Provisioning
  • Active Directory
  • VPN / Networking
  • Endpoint config management a plus
  • Azure a plus
  • Troubleshooting
  • Customer Service



About the Company

T

The Finders