In this On-site, Contract Desktop Support role located in Northwest Phoenix, you will have the opportunity to provide great customer service, work with a great team of people, learn new skills, have stability & growth potential, and the timing couldn’t be better!
Company Information:
- Been in business for over 100 years
- Employs over 1000 people across the United States
- W2 Full-time, Contract or possibly Contract to Hire Opportunity
- Must be able to work On-site M-F 8am-5pm - 85029
Hourly range: W2 $26/hr - $30/hr depending on experience
Responsibilities:
- The Desktop Support Technician’s primary function is to provide hardware and software desktop support to 1000+ users geographically dispersed across multiple locations in the United States.
- The position requires constant contact with users both in-person, email, and by telephone or other communication mechanisms daily.
- In addition, the Desktop Support Technicians will work on large refresh, swap, imaging, shipping/receiving projects for new and existing employees across the country.
Background Profile:
- CompTIA A+ Certification
- Other certifications a plus – Network+, Security+, etc.
- Must have at least 4 years of professional, hands-on, enterprise IT support experience and have experience supporting up to 1000 users
- Must be able to work in-office Monday – Friday 8am-5pm
- Must be able to work independently, have great communication skills, and able to lift 50lbs.
- Must be US Citizen or Green Card holder to be considered
Responsibilities are:
- Overseeing refresh projects
- Ticket management / Documentation
- Image Creation
- WDS/MDT
- Refresh
- Office 365
- Intune
- Windows 10/11
- Asset Management
- Patching
- Provisioning
- Active Directory
- VPN / Networking
- Endpoint config management a plus
- Azure a plus
- Troubleshooting
- Customer Service