''299808'',''true'',''299808'',''false'',''Submission for the position: Desktop Support Technician (226 Days) - (Job Number: RTP20260723-004)'',''false'',''299808'',''false'',''true'',''Desktop Support Technician (226 Days)'',''RTP20260723-004'',''!*!
Ensure the smooth operation of technology for schools and/or administration offices. Troubleshoot, diagnose, and repair a variety of hardware and software products in support of customer needs.
- Support campus-based technology users.
- Escalate system disruptions of campus technology services to appropriate technology tier II department.
- Train campus principals, teachers, and staff as required.
- Support special events at campus and other district locations.
- Support computers, mobile devices, digital A/V equipment and peripherals.
- Support instructional software applications.
- Support quality control on vendor projects.
- Attend training and meetings as required.
- Follow attendance policy as assigned by supervisor.
- Perform other functions that may be assigned by Client Solution Department and/or supervisor.
- Follow all rules, regulations, and policies of DISD.
'',''!*!
Ensure the smooth operation of technology for schools and/or administration offices. Troubleshoot, diagnose, and repair a variety of hardware and software products in support of customer needs.
- Support campus-based technology users.
- Escalate system disruptions of campus technology services to appropriate technology tier II department.
- Train campus principals, teachers, and staff as required.
- Support special events at campus and other district locations.
- Support computers, mobile devices, digital A/V equipment and peripherals.
- Support instructional software applications.
- Support quality control on vendor projects.
- Attend training and meetings as required.
- Follow attendance policy as assigned by supervisor.
- Perform other functions that may be assigned by Client Solution Department and/or supervisor.
- Follow all rules, regulations, and policies of DISD.
'',''!*!
- Accredited High School Diploma or equivalent (U.S.A. Equivalency) and one-year experience in Information Technology support services.
- A+ Certification preferred.
- Knowledge of Microsoft Operating Systems, Microsoft Office Suite and Office 365.
- Knowledge of Mac OS, IOS, Chrome OS, Google Applications for Education.
- Knowledge in troubleshooting and resolving operating system and software issues.
- Knowledge in troubleshooting and resolving technology hardware failures.
- Strong verbal and written communication skills.
- Knowledge of audio visual devices preferred.
- Knowledge of TCP/IP and basic networking protocols.
- ITIL V3 Certification preferred.
- Excellent customer service skills.
'',''!*!
- Accredited High School Diploma or equivalent (U.S.A. Equivalency) and one-year experience in Information Technology support services.
- A+ Certification preferred.
- Knowledge of Microsoft Operating Systems, Microsoft Office Suite and Office 365.
- Knowledge of Mac OS, IOS, Chrome OS, Google Applications for Education.
- Knowledge in troubleshooting and resolving operating system and software issues.
- Knowledge in troubleshooting and resolving technology hardware failures.
- Strong verbal and written communication skills.
- Knowledge of audio visual devices preferred.
- Knowledge of TCP/IP and basic networking protocols.
- ITIL V3 Certification preferred.
- Excellent customer service skills.
'','''','''',''
Edtech-Enterprise Support Services (820)
5501 LBJ FWY
SUITE 1000
Dallas, 75240
'',''Edtech-Enterprise Support Services'',''5501 LBJ FWY'',''SUITE 1000'',''Dallas'',''75240'',''Desktop Support Technician'',''Desktop Support Technician'','''',''Full-time'',''Day Job'','''',''45,200.00'',''45,200.00'',''55126.00'',''55126.00'',''Jul 25, 2026'',''Jul 25, 2026'',''false'',''299808'',''299808'',''true'',''299808'',''false'',''Submission for the position: Desktop Support Technician (226 Days) - (Job Number: RTP20260723-004)'',''false'',''299808'',''false'',''true''