Desktop Support Technician

Key Qualifications Needed: - 5+ years of Help Desk / Technical Support experience - 5+ years with Microsoft 365 and ticketing systems (ServiceNow, Jira, or equivalent) - 5+ years of strong analytical, troubleshooting, and time management skills - Experience in a print services environment is highly desired Please let me know if you are interested in this opportunity and if you agree to the interview arrangement outlined above. Hi I came across your profile and thought you might be a great fit for a Hybrid/Local Help Desk/Desktop Support Technician position we are looking to fill in Richmond, VA (VITA).

Hi

I came across your profile and thought you might be a great fit for a Hybrid/Local Help Desk/Desktop Support Technician position we are looking to fill in Richmond, VA (VITA).

Position Details:

- Role: Desktop Support Technician (Focus on Print Services & M365 Support)
- Location: Richmond, VA (4 days/week on-site initially during training, with the potential to transition to 100% remote upon successful completion)
- Duration: 6 Months
- Interview Process: Phone/Web interview, followed by a mandatory in-person interview.

Key Qualifications Needed:

- 5+ years of Help Desk / Technical Support experience
- 5+ years with Microsoft 365 and ticketing systems (ServiceNow, Jira, or equivalent)
- 5+ years of strong analytical, troubleshooting, and time management skills
- Experience in a print services environment is highly desired

Please let me know if you are interested in this opportunity and if you agree to the interview arrangement outlined above. If so, please reply with your updated resume and the best time to connect.

Best regards,

Manan Abdul
Tech Brand Staffing