Desktop Support Specialist

Indian Health Service

WI

JOB DETAILS
SALARY
$20–$24 Per Hour
SKILLS
Accreditation Association for Ambulatory Health Care (AAAHC), Adobe Acrobat, Antivirus, CompTIA A+, Computer Hardware, Computer Maintenance, Computer Servers, Computer Skills, Computer Software, Desktop Administration, Electrical Wiring, Equipment Maintenance/Repair, Establish Priorities, Ethernet Cable, Flyers, HIPAA (Health Insurance Portability and Accountability Act), Hardware Installation, Identify Issues, Information Technology & Information Systems, Inventory Management, Inventory Reports, Knowledge Base, Management of Information Systems/Technology (MIS), Microsoft Exchange Server, Microsoft Outlook, Microsoft Windows Desktop, Microsoft Windows Server, Operating Systems, Policy Development, Problem Solving Skills, Purchasing/Procurement, Quality Management, Record Keeping, Software Administration, Software Installation, Software Licenses, Staff Training, Testing, VoIP (Voice over IP)
LOCATION
WI
POSTED
30+ days ago

Location:

Lac du Flambeau, WI Exit Disclaimer: You Are Leaving www.ihs.gov

Type: Tribal Salary Range: $20 to $24 / Per Hour Open Period: 4/14/2026 until filled Summary: For further information and how to apply, contact directly: Human Resources Department P.O. Box 67 Lac du Flambeau, WI 54538 715-588-3303 Email: hr@ldftribe.com

The primary responsibility of this position is to assist the System Specialist and IT/MIS subcontractors, when needed. Successful applicant is responsible for assisting in the maintenance, configuration, troubleshooting, inventory and ordering of IT equipment. Job Announcement Flyer: LDF Desktop Support Specialist APR26.pdf [pdf - 197.14 KB] Duties: 1. Configure, install, and maintain hardware and software. 2. Install Cat 6, and telephone wiring when needed, this may require work on a ladder at heights up to 10'' or higher. 3. Respond to employees requesting assistance. Identify, prioritize, and resolve reported issues and problems. 4. Train other personnel in the functions and operation of the clinic information technology as directed. 5. Support employees with the use of the VOiP telephone systems. 6. Assist with research and purchase of equipment and software for department. 7. Maintain inventory records for equipment, software, and licensing. 8. Rebuild or repair equipment as needed. 9. Assist in developing departmental policies as necessary. 10. Participates in and completes all mandatory as well as assigned trainings. 11. Understands the principle of Quality Improvement and participates in appropriate QI projects. 12. Maintains strictest confidentiality according to HIPAA standards. 13. Works towards achieving implementation of AAAHC certifications and conducts appropriate follow up. 14. Other related duties as assigned. Qualifications: Post-secondary degree, IT certification, or equivalent work experience in computer technology is required. Must have at a minimum, a CompTIA A+ certification. Other I.T. certifications and/or degrees will also be considered. Must have prior experience with troubleshooting, computer hardware and software including: 1. Windows desktop and server operating systems. 2. Active Directory, DHCP, DNS, and Group Policies. 3. Microsoft Outlook and Exchange 4. Corporate Antivirus Work Type: Permanent, Full Announcement #: Desktop Support Specialist Who May Apply? US Citizens Get Details & Apply: https://www.ldftribe.com/ Exit Disclaimer: You Are Leaving www.ihs.gov

About the Company

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Indian Health Service