Apple iMac, Computer Maintenance, Data Migration, Desktop Administration, Desktop PC, Identify Issues, Laptop PC, Linux Operating System, Microsoft Active Directory, Microsoft Windows System Administration, ServiceNow, System Center Configuration Manager (SCCM), Unix Operating Systems
Job Title : Desktop Support
Location : 100 Headquarters Dr, San Jose, CA 95134
Duration : 12+ months Contract (with possible extension)
Job Description:
- Provide support on various laptop, desktop and tablet running Win 7/10 /11
- Refresh IMAC
- Tools that we use - Bomgar, Bitlocker, SCCM, SNOW
- Imaging, Refreshes
- Experience with Linux/ Unix
- Need expertise in troubleshooting, Incident work
- Understanding the impacts of Active directory and domains would be helpful and data migration too.
- Installation, configuration and maintenance of windows, hardware’s and software’s.
- Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus.)