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Desktop Support

Artech LLC

  • Foley, AL
  • 2 days ago

    Highlights

    AAS degree (or 2-year post high school training) with a minimum of 2 years relevant experience OR in the absence of a HS diploma, GED or AAS degree, 5 years of relevant experience is required. Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.

    Numbers & Facts

    LocationFoley, AL

    Description

    Job Title             : Desktop Support

    Location             : 1300 W Fern Ave Foley, AL 36535

    Duration            : 12 months (with possible extension)

     

    Job Description:

    • Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.
    • Provide support on various laptop, desktop and tablet running Win 7/10 /11
    • Refresh IMAC
    • Imaging, Refreshes
    • Experience in performing warehouse duties
    • Need expertise in troubleshooting, Incident work
    • Understanding the impacts of Active directory and domains would be helpful and data migration too.
    • Installation, configuration and maintenance of windows, hardware’s and software’s.
    • Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus.)
    • IT deskside support technician who is under moderate supervision.
    • Conducts service request and incident resolution for moderately complex end user hardware and software.
    • AAS degree (or 2-year post high school training) with a minimum of 2 years relevant experience OR in the absence of a HS diploma, GED or AAS degree, 5 years of relevant experience is required.

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