Desktop Support Engineer

Selby Jennings Ltd

  • Chicago, IL
  • 4 days ago

    Highlights

    2+ years of experience with SCCM, MECM, Intune, or similar endpoint management platforms. Build, deploy, upgrade, and maintain Windows endpoints and related infrastructure.

    Numbers & Facts

    LocationChicago, IL

    Description

    Responsibilities

    • Provide end-user support for desktop, laptop, mobile, and collaboration technologies
    • Build, deploy, upgrade, and maintain Windows endpoints and related infrastructure
    • Manage user onboarding, access permissions, and endpoint provisioning
    • Troubleshoot hardware, software, and operating system issues
    • Automate administrative tasks using PowerShell and other scripting tools
    • Support meeting room technologies and workplace productivity solutions
    • Research and recommend new technologies to improve operational efficiency

    Qualifications

    • 2+ years of experience with SCCM, MECM, Intune, or similar endpoint management platforms
    • Strong knowledge of Windows desktop administration and Group Policy
    • Experience with software packaging, deployment, and patch management
    • PowerShell scripting experience
    • Familiarity with Active Directory and mobile device management
    • Strong troubleshooting and problem-solving skills
    • Ability to work independently and manage multiple priorities

    Preferred

    • Intune administration experience
    • Experience supporting macOS and/or Linux environments
    • Exposure to Windows Server administration
    • Additional scripting or programming experience

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