Provide overall L2 technical support for environments consisting of, but not limited to: oWindows and Linux OS. Ideally looking for applicants to have a solid background in Windows 10, Office 365, Labs/Laboratory system .
Numbers & Facts
Location
Wilmington, DE
Description
Title: Desktop Support Analyst (Labs) Location: Wilmington, DE 19803
Desktop Support Analyst (Labs) role is a Contract with a client located in Wilmington, DE 19803. Ideally looking for applicants to have a solid background in Windows 10, Office 365, Labs/Laboratory system.
SCOPE OF WORK/DELIVERABLES ·Provide technical Desktop Support for R&D Business & IT teams ·Troubleshoot and resolve Technical incidents relative to Level 1 and Level 2 needs across software, and integrated platforms inclusive of Lab and core IT environments. ·Provide overall L2 technical support for environments consisting of, but not limited to: oWindows and Linux OS oWin10 / 365 Exchange o3rd party devices and lab equipment ·All other duties as assigned by Leadership / management