Title: Desktop Support Analyst (Labs)
Location: Wilmington, DE 19803
Desktop Support Analyst (Labs) role is a Contract with a client located in Wilmington, DE 19803. Ideally looking for applicants to have a solid background in Windows 10, Office 365, Labs/Laboratory system.
SCOPE OF WORK/DELIVERABLES
·Provide technical Desktop Support for R&D Business & IT teams
·Troubleshoot and resolve Technical incidents relative to Level 1 and Level 2 needs across
software, and integrated platforms inclusive of Lab and core IT environments.
·Provide overall L2 technical support for environments consisting of, but not limited to:
oWindows and Linux OS
oWin10 / 365 Exchange
o3rd party devices and lab equipment
·All other duties as assigned by Leadership / management