ENABLE your future through light.Excelitas is a global technology leader with more than 7500 employees focused on delivering market-driven solutions to fulfill the illumination optical detection and imaging needs of OEMs and end-users across the biomedical semiconductor industrial consumer products scientific security defense and aerospace sectors.ENGAGE with us today and make your contribution to the future Join the team that leading technology companies turn to for cutting-edge photonic innovation. At Excelitas Technologies you are how we EXCEL.Our facility in Billerica Massachusettsis located in the metropolitan Boston area and specializes in the designand manufacturing of advanced photonics products based on MEMS and other micro-scale optical devices. Our unique technology enables the highest system performance in the most compact and cost-effective formats in a variety of applications.This sites Optical Coherence Tomography OCT products are laser-based imaging tools that have transformed ophthalmic care and made notable impacts on patients in cardiology dermatology oncology gastroenterology and other medical specialties.We are presently seeking a Desktop Support Technician for our Billerica site. Main responsibilities Provide advanced onsite and desk-side IT support for end users as needed when escalated from the service deskSupport and maintain Windows PCs laptops and mobile devices in an enterprise environmentPerform device provisioning replacements troubleshooting and lifecycle managementSupport Microsoft Intune operations including device enrollment compliance monitoring configuration profiles and application deploymentsTroubleshoot endpoint related issues and partner with senior IT staff on complex incidentsAssist with endpoint security patching and standard configuration activitiesDocument technical procedures asset changes and issue resolutions in accordance with IT standards.RequirementsDemonstrate hands on experience supporting Windows endpoints in a business environmentShow working knowledge of Microsoft Intune or endpoint management platformsExhibit experience supporting users onsite with minimal supervisionPossess a solid understanding of Microsoft 365 applications and Azure AD conceptsCommunicate effectively with end users and IT team membersBe willing to travel as requiredBe able to lift and move IT equipment as part of onsite support duties.The salary range for this position is to Our hiring criteria meets the requirements of the OLF.All applicants must comply with the CGP Controlled Goods Program.Equal OpportunityAffirmative Action EmployerMinoritiesFemalesDisabilityGender IdentitySexual OrientationExcelitas is seeking leaders and innovators to join our global team Visit www.excelitas.comjoin-our-team LI-AM1
Excelitas Technologies is a global technology leader focused on delivering innovative, customized solutions to meet the lighting, detection and other high-performance technology needs of OEM customers. From medical lighting to analytical instrumentation, clinical diagnostics, industrial, safety and security, and aerospace and defense applications, Excelitas Technologies is committed to enabling our customers' success in their end-markets. Excelitas Technologies has approximately 6,000 employees in North America, Europe and Asia, serving customers across the world.