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Desktop Engineer III/ Endpoint Engineer - Schaumburg, IL

Georgia Tek Systems

Schaumburg, IL

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JOB DETAILS
SKILLS
2nd Level Support, 3rd Level Support, Business Practices, Business Processes, Citrix Product Family, Computer Skills, Computer Systems, Customer Experience, Desktop Environments, Desktop PC, Desktop Virtualization, Documentation, Maintain Compliance, Microsoft Product Family, Microsoft Windows Azure, Operating Systems, People Management, Policy Implementation, Procedure Implementation, Process Development, Service Level Agreement (SLA), Software Patches, Software Testing, Software Upgrades, Technical Support, United States Department of Energy (DOE), VMWare
LOCATION
Schaumburg, IL
POSTED
30+ days ago
Position: Desktop Engineer III/ Endpoint Engineer
Location: Schaumburg, IL
Duration: 12 Months plus contract
Rate: DOE

Job Description

The Endpoint Engineer will focus on delivery of a consistent product and computing experience to the clients' workforce. The Engineer will focus on designing, building, and implementing endpoint configurations and user applications across both virtual and physical desktop environments. In addition, the Endpoint Engineer will work closely with other End User technicians and engineers in providing Level 3 (tier three) technical support and will serve as an escalation point for core end user endpoint, but will also be tasked at providing guidance, direction, and documentation to the Level 2 (tier two) team.

The individual in this position will also be responsible ensuring that all desktops OS and applications are current, reliable, and accessible in accordance with service level agreements. Additionally, the Endpoint Engineer should be able to identify and evaluate desktop OS and application solutions that enhance the security of the end user desktop.

The Endpoint Engineer will also:
  1. Must skills have required is Azure virtual desktops, Terraform coding , Azure Network , Good PowerShell skills, Azure monitoring etc.
  2. Additional skills however not mandatory Microsoft Intune, Citrix, VMware, Group policies.
  3. Have strong technical skills in Citrix, VDI, and Azure Virtual Desktop, W365 and Intune Endpoint Manager
  4. Be responsible for identifying, submitting, testing, and implementing security policies (DevSecOps)
  5. Offer excellent 3rd tier support to 2nd tier technicians during issue escalation
  6. Debrief business units on business practices such as new applications in newer technologies
  7. Be a self-starter in identifying and streamlining business processes
  8. Provide SW testing, customization, and deployment of packages as some OS patching will also be required
  9. Perform software upgrades, new installs, uninstalls, and configuration changes
  10. Ensure compliance with local and global guidelines
  11. Work closely with End User Computing Platform team to support implementing policies, procedures, and systems
  12. Perform other duties as assigned

About the Company

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Georgia Tek Systems