Fairfield County MSP is searching for a customer focused Desktop Engineer to join their growing team. Add/Remove/Change Microsoft 365 and Office 365 Email Accounts.
Numbers & Facts
Location
Norwalk, CT
Description
Fairfield County MSP is searching for a customer focused Desktop Engineer to join their growing team.
Key responsibilities:
Monitor and respond to help desk tickets
Troubleshoot Windows and Macintosh Computer Issues
Troubleshoot network connectivity problems
Troubleshoot Data Backup / Business Continuity Services from Datto
Provide support for Microsoft Windows and Office Suite
Add/Remove/Change Microsoft 365 and Office 365 Email Accounts
Escalate complex issues to other team members
Required Technical Skills:
Experience installing and troubleshooting Windows and Macintosh Operating Systems
Experience installing and troubleshooting Microsoft Office Suite
Experience with diagnosing hardware issues
Basic Network troubleshooting
Experience administering Microsoft 365 and Office 365
Growth Opportunities:
Excellent opportunity to grow your technical and management skills