Our client, an IT Services and Consulting company, is looking for a Desktop / End User Support Technician for their Palm Beach Gardens, FL location. With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently.
Numbers & Facts
Location
Palm Beach Gardens, FL
Description
Our client, an IT Services and Consulting company, is looking for a Desktop / End User Support Technician for their Palm Beach Gardens, FL location.
Responsibilities:
The Technical support role is pivotal in ensuring seamless end user support within our organization. With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service. The position is based in the office, with no travel requirements, and operates during day
Manage inventory of desktop hardware and software, ensuring availability and proper functioning
Requirements:
Strong understanding of desktop/laptop/mobile device support principles and practices
Excellent communication skills
Client facing role. Requires good communication skill and excellent Customer Support attitude;