Stefanini, Inc logo

Deskside Technician II

Stefanini, Inc

  • Overland Park, KS
  • 14 days ago

    Highlights

    Strong technical and communication ability to explain to end-users about refresh processes, including ability to help configure and sync refreshed computer. For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at (248) 728-2627/Alfher.

    Numbers & Facts

    LocationOverland Park, KS
    IndustryComputer/IT Services
    Company Size10,000 employees or more
    Year Founded1987
    Websitehttp://www.stefanini.com

    Description

    Stefanini Group is looking for Deskside Technician II for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at (248) 728-2627/Alfher.Hidalgo@stefanini.com for faster processing. Thank you!

    Experience with Windows 10
    Expertise with Windows 11
    Demonstrated experience with non-standard Software Installation
    Demonstrated experience loading computer images with SCCM and PowerShell scripts
    Demonstrated ability to troubleshoot network connectivity to ensure PC is online during build process
    Provide hardware/software support services to onsite client including break/fix
    Diagnose end-user system failures and implement repair solutions
    Troubleshoot network devices in order to ensure connectivity from the PC to the Network
    Strong technical and communication ability to explain to end-users about refresh processes, including ability to help configure and sync refreshed computer
    Flexibility to handle a variety of activities and changes
    Demonstrated ability to remain calm if activities do not go according to plan
    High organizational ability and detailed oriented
    Demonstrated ability to follow processes
    Demonstrated ability to document work, track tasks/installs, and perform QA activities


     
    Experience with Windows 10

    Expertise with Windows 11

    Demonstrated experience with non-standard Software Installation

    Demonstrated experience loading computer images with SCCM and PowerShell scripts

    Demonstrated ability to troubleshoot network connectivity to ensure PC is online during build process

    Provide hardware/software support services to onsite client including break/fix

    Diagnose end-user system failures and implement repair solutions

    Troubleshoot network devices in order to ensure connectivity from the PC to the Network

    Strong technical and communication ability to explain to end-users about refresh processes, including ability to help configure and sync refreshed computer

    Flexibility to handle a variety of activities and changes

    Demonstrated ability to remain calm if activities do not go according to plan

    High organizational ability and detailed oriented

    Demonstrated ability to follow processes

    Demonstrated ability to document work, track tasks/installs, and perform QA activities


    #LI-AH1 
    #LI-ONSITE

    About Company

    Stefanini is a global IT services company with over 24,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.

    With a base of over 500 active clients, including more than 300 multinationals, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini's financial stability, sustained year-over-year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit.

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