Details:
Stefanini Group is looking for Deskside Technician II for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at (248) 728-2627/Alfher.Hidalgo@stefanini.com for faster processing. Thank you!
Experience with Windows 10
Expertise with Windows 11
Demonstrated experience with non-standard Software Installation
Demonstrated experience loading computer images with SCCM and PowerShell scripts
Demonstrated ability to troubleshoot network connectivity to ensure PC is online during build process
Provide hardware/software support services to onsite client including break/fix
Diagnose end-user system failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Strong technical and communication ability to explain to end-users about refresh processes, including ability to help configure and sync refreshed computer
Flexibility to handle a variety of activities and changes
Demonstrated ability to remain calm if activities do not go according to plan
High organizational ability and detailed oriented
Demonstrated ability to follow processes
Demonstrated ability to document work, track tasks/installs, and perform QA activities