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Design Desk Specialist

GALLS

Lexington, KY

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JOB DETAILS
SKILLS
Business Skills, Business-to-Business (B2B), Communication Skills, Consulting, Customer Experience, Customer Support/Service, Field Sales, Inside Sales, Leadership, Organizational Skills, Public Safety, Requirements Management, Sales, Time Management, eCommerce
LOCATION
Lexington, KY
POSTED
1 day ago

About GALLS

GALLS, LLC is the largest and fastest growing supplier of uniforms and equipment to public safety professionals, with a national presence in more than 80 locations. With over 50 years in the industry, it is easy to see why. We are PROUD to serve America’s public safety professionals by providing the broadest selection of uniforms, equipment, and solutions combined with great customer service.

JOB SUMMARY

As the Galls Design Desk Specialist, you are responsible for providing internal customer service to our field sellers and internal teams. You will review the specifications of the requested VAS applications to ensure that Galls can produce a quality product consistently.

WHAT YOU'LL DO

  • Communicates directly with Field Sellers and Internal teams to gather uniform decoration requirements and approval for complex requests.
  • Works with internal business partners to ensure accurate customization set up for B2C customers, B2B customers, Field Sellers, and Internal Teams.
  • Acts as a liaison between Sales and Internal Teams to ensure that all the communications are organized, and the Customers' expectations are understood for successful execution.
  • Consults with Sales to make recommendations on most effective and efficient VAS customizations option based on uniform specifications and Customer's needs while considering business acumen.

WHAT YOU BRING

  • Prior sales or customer experience required.
  • Expert knowledge in VAS applications.
  • Ability to lead without formal authority.
  • Excellent communication, collaboration, and time management skills.
  • Capable of operating in a fast-paced environment.
  • Strong efficiency mindset, seeking to optimize efficiency by leveraging existing resources and influence customer buy in to existing capabilities.
  • Highly adaptive, with the ability to pivot to changing customer requests quickly.

EOE/Veterans/Disability

About the Company

G

GALLS

Galls® is the reliable source for quality, in-stock public safety equipment and apparel. We’re quick, efficient, and effective. We understand that the demanding needs of our customer’s profession drive purchasing decisions, so we demand the quality gear required to do the job.

Each year, over one million men and women trust us to supply their essential gear and supplies. With over 45 years in the industry, it’s easy to see why. Simply put, we are THE Authority in Public Safety Equipment & Apparel.

With our award-winning catalog, convenient online ordering, dedicated sales reps, six retail stores, and our showroom centrally located in Lexington, KY, we’re always here right when our customers need us.

Wherever your tough profession takes you, you’ll find we have what you need to get through in one piece. With so many people counting on you to meet the demands of your job and your duty, Galls stands ready to help you meet the challenge. That’s why we are looking for good men and women to help serve our customers who so proudly serve each one of us.

Thanks for taking the time to visit and look at our career opportunities. We look forward to speaking with you.

COMPANY SIZE
500 to 999 employees
INDUSTRY
All
FOUNDED
1967
WEBSITE
http://www.galls.com/home