Deputy Director of Youth Programs

• Supervisor: Director of Youth Services  
• Hours: Full-time Exempt
• Compensation: $72,000-$76,000

• Provide leadership and direction across assigned sites to ensure alignment with organizational priorities, contract expectations, and departmental goals. 
• Oversee a portfolio of school- and center-based sites to ensure safe, high-quality, and contractually compliant programming.
• Conduct regular site visits, observations, and program reviews, monitoring quality, enrollment, attendance, staffing, and youth engagement
• Provide leadership, guidance, and oversight to Program Directors to drive program quality, contract performance, participant outcomes, and operational excellence across assigned sites
• Analyze portfolio-wide trends in enrollment, attendance, staffing, participant outcomes, fiscal performance, and compliance to identify risks, opportunities, and strategic priorities; create programmatic dashboards to track these metrics. 
• Develop and implement portfolio-wide systems, practices, and continuous-improvement strategies to strengthen consistency, efficiency, quality, and contract performance across assigned sites.
• Ensure consistent implementation of program models, SEL frameworks, enrichment activities, and funder deliverables.
• Lead or support new site launches, including space setup, staffing, systems implementation, and enrollment.
• Provide site-level leadership coverage during Program Director absences or staffing transitions.
• Develop and monitor portfolio-wide improvement plans, ensuring corrective actions are implemented when site performance falls below expectations.

• Ensure adherence to contractual obligations, licensing requirements, and agency policies, including regulations established by the Department of Education (DOE), the Department of Health (DOH), the NYC Department of Youth and Community Development (DYCD), and the New York State Office of Children and Family Services (OCFS). 
• Lead program audits, monitor documentation, and support audit readiness across assigned sites
• Review incident reports and provide guidance on incident response, corrective action, and risk mitigation.
• Provide consultation, guidance, and operational support to Program Directors in addressing challenges related to staffing, enrollment, compliance, reporting, fiscal management, and daily operations, including hiring, retention, budget management, workscope development, and data oversight. 
• Oversee work scope development, hiring, retention, budgetary spending, enrollment, reporting, and data management of the respective site.

• Directly supervise Program Directors through regular 1:1s, performance reviews, and goal setting.
• Support Program Directors in managing site staff, including scheduling, retention, and professional development. 
• Lead recruitment and onboarding efforts in collaboration with Program Directors and Education’s Operations team as needed; identify and develop talent for the organizational pipeline.
• Address escalated personnel matters in collaboration with the Program Director, Youth Department Leadership, and Human Resources.
• Coach, mentor, and develop Program Directors to strengthen leadership capacity, decision-making, problem-solving, and operational effectiveness.
• Establish performance expectations and accountability systems that support consistent leadership practices across the portfolio.
• Exercise sound judgment in resolving operational, personnel, compliance, and stakeholder challenges, escalating matters to senior leadership as appropriate.

• Monitor site-level spending across assigned contracts; flag budget variances and ensure fiscal documentation is complete.
• Monitor portfolio-level fiscal performance and support Program Directors in making informed decisions to maximize contract resources and program impact.

• Maintain active working relationships with school principals, administrators, DOE staff, and families across assigned sites.
• Represent programs at funder convenings, network events, and school stakeholder meetings.
• Address escalated school or family concerns promptly and professionally.
• Collaborate with internal Flatbush Development Departments to strengthen services and outcomes for youth and families.
• As a community-focused organization, all employees may occasionally be required to support organizational events, special initiatives, and community activities outside of their regular work schedule, including evenings and weekends. These events are essential to advancing the organization's mission, strengthening community partnerships, and serving our stakeholders

• Leadership & Talent Development: Build leadership capacity through coaching, accountability, and staff development.
• Program Quality & Continuous Improvement: Use data, observations, and feedback to strengthen program quality and participant outcomes.
• Performance, Compliance & Accountability: Maintain high standards of compliance, operational excellence, and organizational accountability.
• Fiscal & Operational Stewardship: Demonstrate sound judgment in managing resources, budgets, and operational systems.
• Strategic Thinking & Problem Solving: Anticipate challenges, develop solutions, and drive continuous improvement.
• Partnership & Relationship Management: Build collaborative relationships with internal and external stakeholders to Deputy Director is expected to exercise sound judgment, make timely decisions, and serve as a key leader in resolving operational, personnel, compliance, and stakeholder challenges across the portfolio.
• Knowledge of and adherence to the Department of Health, Department of Education, NYS OCFS, and/or NYC DYCD guidelines and polices and their impact on FDC’s programs
• Proven ability to energize, motivate, and engage staff

• Bachelor’s degree required in Education, Psychology, Sociology or related field
• At least 5 years of experience working in the field of youth education and/or youth afterschool programs 
• At least 2 years of demonstrated successful experience supervising after-school programs and managing teams

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