Deputy Chief Information Officer

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Title Deputy Chief Information Officer

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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Description

NATURE OF WORK The Deputy Chief Information Officer is a hands-on leadership position that supports the Chief Information Officer (CIO) in providing strategic technology direction while performing advanced network engineering, administration, and cybersecurity responsibilities. The Deputy CIO serves as the Town's Deputy Chief Information Security Officer (Deputy CISO) and assists the CIO (who serves as CISO) in protecting municipal systems, networks, cloud services, data, and related infrastructure. This role combines executive-level support-strategic planning, project leadership, staff mentoring, and cross-departmental collaboration-with day-to-day technical ownership of network infrastructure (switches, routers, firewalls), Windows Active Directory, Microsoft 365 / Entra ID, cybersecurity tools and operations, backups, and related systems. The position reports to the CIO and serves as a key member of the IT leadership team. The Deputy CIO is expected to be available on an on-call basis 24/7/365 for critical incidents, maintenance, and support needs. This position reports directly to the CIO.

EXAMPLES OF ESSENTIAL JOB FUNCTIONS In coordination with the CIO, develops, implements, and continually updates a comprehensive IT Strategic Plan aligned with the Town's goals, including digital transformation, cloud adoption, data analytics, and emerging technologies.

Provide overall leadership and direction for all town-wide information technology, network infrastructure, GIS, cybersecurity, enterprise applications, and user support services.

Act as Deputy Chief Information Security Officer (CISO): Develop and maintain robust cybersecurity programs, risk management, incident response, and security awareness training. Ensure compliance with all applicable state and federal regulations, including the FBI CJIS Security Policy, while applying industry best practices.

Oversee safeguards for Criminal Justice Information (CJI), coordinate with the Police Department's Terminal Agency Coordinator (TAC) and Local Agency Security Officer (LASO) as needed, ensure vendor compliance, and support successful CJIS audits.

Supervise, lead, mentor, and develop the IT team; foster a high-performance, collaborative, and service-oriented culture while managing technical and organizational change.

In coordination with the CIO, manage the IT operating budget and capital improvement program requests, ensuring cost-effective use of resources, pursuit of grant opportunities, and transparent financial reporting.

Collaborate closely with the CIO, Town Manager, department heads, and elected officials to identify technology solutions that streamline operations (e.g., permitting, public safety systems, online services, and record-keeping).

Assist in overseeing the planning, procurement, implementation, and maintenance of enterprise systems, networks, hardware, software, and telecommunications infrastructure.

Develop and maintain enterprise-wide business continuity/disaster recovery plans to ensure rapid restoration of critical IT services.

Establish and enforce IT policies, standards, and procedures for data governance, security, privacy, and acceptable use.

Evaluate and recommend technology investments; review all major IT acquisitions, contracts, and vendor relationships.

Promote digital equity, accessibility, and excellent resident experience through modern online services and tools.

Represent the Town in regional IT collaborations, professional organizations, and with external vendors/partners.

Communicate effectively with stakeholders at all levels regarding IT plans, projects, risks, and technology trends.

Stay current with industry best practices, emerging technologies, and evolving threats; evaluate their potential value and recommend adoption where appropriate to advance the Town's technology maturity.

ADDITIONAL JOB FUNCTIONS Perform other duties as assigned by the CIO.

Position Requirements

REQUIRED MINIMUM QUALIFICATIONS Graduation from a four-year accredited college or university with a bachelor's degree in computer science, Information Technology, or a closely related field and/or an equivalent combination of education and significant experience that provides the required knowledge and abilities may be considered.

Ten (10) to fifteen (15) years of progressively responsible experience in information technology, including at least five (5) years in senior leadership or supervisory roles.

Demonstrated experience in municipal or public sector IT is required.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Visionary leadership with proven ability to develop and execute IT strategies in a municipal or public sector environment.

Deep knowledge of current and emerging technologies, including cloud computing, cybersecurity best practices, enterprise architecture, GIS, network infrastructure, and digital government solutions.

Knowledge of CJIS Security Policy and its application to law enforcement systems and municipal IT infrastructure supporting public safety.

Strong project and portfolio management skills with experience delivering complex IT initiatives on time and within budget.

Excellent interpersonal, communication, and change management skills; ability to translate technical concepts for non-technical audiences, including Town Council, staff, and residents.

Thorough understanding of municipal operations, budget processes, public procurement, and relevant Connecticut regulations.

Ability to build collaborative relationships across departments and with external stakeholders.

High integrity and commitment to data security, privacy, and ethical technology use.

Commitment to staying current with industry best practices, technology trends, and relevant standards/ frameworks (e.g. NIST, ITIL, COBIT, CIS Controls, HIPPA, PCI-DSS, CJIS).

REQUIRED PHYSICAL AND MENTAL EFFORT AND ENVIRONMENTAL CONDITIONS Primarily office-based work with regular interruptions and occasional travel to Town facilities.

Ability to work under pressure with changing priorities and deadlines.

LICENSE OR CERTIFICATE Certified Government Chief Information Officer (CGCIO) or equivalent certifications (e.g., CISSP, CISM, PMP, ITIL) are highly desirable.

Valid Connecticut Motor Vehicle Operator's License required.

Note: The above description is illustrative of the tasks and responsibilities. It is not meant to be all-inclusive. The Town reserves the right to assign or reassign duties as needed. This job description may be subject to change due to reasonable accommodation or other operational needs.

Salary Information $135,000 to $150,000 DOQ

Full-Time/Part-Time Full-Time

Position Deputy Chief Information Officer

Open Date 10/22/2026

This position is currently accepting applications.

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