Role: Deputy Assistant Chief Information Officer (DACIO)
Location: Boston, MA (Hybrid)
Work Schedule: Monday-Friday, 9:00 AM-5:00 PM EST
Must-Have Skills
- Electronic Health Records (EHR) expertise
- Senior IT leadership in a complex healthcare environment
- Healthcare systems integration and IT infrastructure
Preferred Skills
- Cerner/Oracle Health and Meditech Client/Server experience (required per detailed qualifications)
- Electronic Health Record (EHR) implementation and support
- 5-10 years of IT experience in a large, complex healthcare environment
Position Overview
We are seeking an experienced Deputy Assistant Chief Information Officer (DACIO) to provide strategic IT leadership, oversee healthcare technology initiatives, and ensure the delivery of robust, scalable, secure, and cost-effective technology solutions.
The ideal candidate will have extensive experience in healthcare IT operations, Electronic Health Records (EHR), systems integration, infrastructure management, and technical team leadership within a large, complex healthcare environment.
Key Responsibilities
- Establish and manage processes, procedures, and technology delivery methodologies to ensure scalable, secure, and cost-effective IT solutions.
- Oversee healthcare technology initiatives that have a direct impact on clinical operations and patient care.
- Collaborate with technology service partners and cross-functional stakeholders to align IT initiatives with organizational objectives.
- Support the complete Systems Development Life Cycle (SDLC), including requirements gathering, analysis, design, development, testing, implementation, and system conversion.
- Review business requirements, technical design documents, use cases, and other deliverables to ensure accuracy, completeness, and quality.
- Partner with IT leadership, business solutions teams, and operational departments to develop and execute strategic technology initiatives.
- Establish and maintain performance metrics, quality control procedures, and auditing processes for IT services.
- Evaluate staffing requirements, allocate technical resources, and oversee team performance.
- Maintain departmental strategic plans, technical documentation, knowledge bases, troubleshooting procedures, and operational processes.
- Serve as a liaison between business users, developers, IT operations, project managers, and leadership to establish priorities and resolve operational challenges.
- Evaluate requests for new or enhanced systems, assess technical feasibility, and recommend technology solutions that improve business processes.
- Monitor changes in state and federal regulations and recommend system modifications to maintain compliance.
- Contribute innovative ideas and strategic recommendations to improve technology operations and organizational performance.
Required and Preferred Qualifications
- 5-10 years of IT-related experience encompassing project management, application development, IT operations, hardware, and infrastructure, preferably within a large, complex healthcare environment.
- 3-5 years of leadership and supervisory experience, including technical team management, performance evaluations, employee coaching, training, and professional development.
- Extensive hands-on experience implementing, supporting, and maintaining Electronic Health Records (EHR) systems.
- Experience with Cerner/Oracle Health and Meditech Client/Server is required.
- Strong knowledge of healthcare systems integration and Health Information Exchanges (HIE).
- Hands-on experience with cloud computing platforms, including Amazon Web Services (AWS) and Microsoft Azure.
- Strong understanding of application development, database architecture, information analysis, reporting, and enterprise IT infrastructure.
- Demonstrated expertise in change management, process improvement, and IT service delivery.
- Experience managing complex healthcare IT initiatives, including clinical applications and enterprise systems.
- Ability to identify business process improvements and implement technology solutions to enhance operational efficiency.
- Excellent stakeholder management, interpersonal communication, and leadership skills.
- Strong understanding of cybersecurity risks and their impact on healthcare operations.
- Excellent analytical, critical thinking, problem-solving, and cross-functional collaboration capabilities.
- Proficiency in Microsoft Office 365, including Microsoft Teams.
Additional Preferred Qualifications
- Experience supporting hospital renovation, relocation, or large-scale infrastructure modernization initiatives.
- Experience implementing Agile methodologies within software development environments.
- Familiarity with healthcare regulations, compliance requirements, and enterprise technology governance.
Ideal Candidate Profile
The ideal candidate is a senior healthcare IT professional with proven experience leading enterprise technology operations, implementing and supporting EHR platforms, managing healthcare systems integration, and overseeing multidisciplinary technical teams. Strong experience with Cerner/Oracle Health, Meditech Client/Server, cloud infrastructure, and healthcare IT governance will be highly valuable.
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