Dept. Program Tech (Victim's Advocate)

City Of Greensboro

  • Greensboro, NC
  • 2 days ago
  • $41,600–$48,425 Per Year

Highlights

In your own words Clearly describe your experience (company name, job duties, etc.) in victim's assistance (Victim assistance experience includes crisis intervention, advocacy, emotional support, safety planning, and connecting victims to legal and social services.) • If you have no experience, please type "Not Applicable" or "N/A." Minimum Qualifications: High School Diploma with 1+ years of experience in victim assistance (e.g., Victim assistance experience includes crisis intervention, advocacy, emotional support, safety planning, and connecting victims to legal and social services).

Numbers & Facts

LocationGreensboro, NC
Salary$41,600–$48,425 Per Year

Description

Dept. Program Tech (Victims Advocate)

Salary

$41,600.00 - $73,176.00 Annually

Location

(Greensboro Police Department ) 100 Police Plaza Greensboro, NC

Job Type

Active Full-Time

Job Number

05475

Department

Police

Division

Criminal Investigations Div

Opening Date

08/11/2026

Closing Date

8/30/2026 11:59 PM Eastern

  • Description
  • Questions

Description

Support. Connect. Advocate. Make a Difference for Crime Victims.

The City of Greensboro Police Department is seeking a compassionate, dependable, and service-oriented professional to serve as a Department Programs Technician (Victim Advocate). This position provides meaningful support to victims and families affected by violent crime, helping them understand their rights, connect with resources, and navigate the criminal justice process. If you are an empathetic communicator who wants to make a difference during some of the most difficult moments in peoples lives, this role offers an opportunity to serve with purpose.

Compensation and Benefits:

Estimated Hiring Salary Range: $41,600.00 - $48,425.00 Full Salary Range: $41,600.00. - $73,176.00 Annually

Benefits:

The City of Greensboro offers an outstanding benefits package that supports your well-being.

Learn more Here

Work Schedule:

Monday-Friday 8:00 am - 5:00 pm

With occasional weekend and after-hours community events

.

About the Department:

The Greensboro Police Department is committed to protecting and serving the community with professionalism, integrity, compassion, and accountability. Supporting victims is an important part of that mission. The department works collaboratively with detectives, criminal justice partners, community organizations, and service providers to help ensure victims receive information, resources, and support throughout the investigative process.

Why Youll Love Working With Us:

  • Make a meaningful difference: Help victims and families access support when they need it most.
  • Build connections: Develop relationships with victims, detectives, service providers, and criminal justice partners.
  • Be an advocate: Help ensure victims understand their rights and available resources.
  • Do purposeful work: Support people while helping strengthen the connection between the community and the criminal justice system.
  • Work as part of a team: Collaborate with professionals across law enforcement and community service organizations.

About the Role:

As a Department Programs Technician (Victims Advocate), you will serve as a supportive resource for victims and families impacted by violent crime. You will help coordinate information, resources, and communication throughout the investigative process while treating every individual with dignity, empathy, and respect.

Key responsibilities include:

  • Coordinating with victims and families affected by violent crimes.
  • Providing information regarding victim rights and available services.
  • Connecting victims with appropriate care, community resources, and qualified family service providers.
  • Serving as a liaison between victims and detectives regarding case follow-up.
  • Providing victims with ongoing updates regarding the progress of their cases.
  • Coordinating case information among detectives and multiple criminal justice partners.
  • Responding to victims and families with professionalism, compassion, and sensitivity.
  • Maintaining appropriate confidentiality and exercising discretion when handling sensitive information.

The successful candidate must be able to communicate effectively with individuals from diverse backgrounds, demonstrate empathy while maintaining professional boundaries, and manage sensitive information with discretion.

The selected candidate must obtain Division of Criminal Information (DCI) Certification from the State of North Carolina within the probationary period.

Call to Action:

If you are compassionate, dependable, and motivated to help people navigate difficult circumstances, we encourage you to apply!

Join the Greensboro Police Department and use your skills to provide information, connection, and support when victims and their families need it most.

Qualifications

Minimum Qualifications:

  • High School Diploma with 1+ years of experience in victim assistance (e.g., Victim assistance experience includes crisis intervention, advocacy, emotional support, safety planning, and connecting victims to legal and social services)
  • Intermediate experience with Microsoft Office Suite
  • Valid Driver's License

Preferred Qualifications:

  • Bachelor's degree in Social Work, Criminal Justice, or a related human services field
  • Advanced experience with Microsoft Office Suite
  • Previous employment with a Law Enforcement Agency

01

Do you have previous employment with a Law Enforcement Agency? Experience must also be reflected in the duties/work section of the application.

  • Yes
  • No

02

Clearly give a statement (company name, job title at the time, duties) of your current/previous employment with a Law Enforcement Agency? If "No experience," please type "Not Applicable" or N/A in the designated area. Incomplete answers will not be processed; experience must also be clearly stated in the Employment / Work History section of your employment application.

03

I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

  • I Understand

04

What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED. All Education/Degrees must also be reflected in the Education section of your employment application.

  • Not Applicable
  • Some High School Education
  • High School Diploma / GED
  • Some College
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • Doctorate
  • Juris Doctorate

05

How many years of experience do you have with victim's assistance (Victim assistance experience includes crisis intervention, advocacy, emotional support, safety planning, and connecting victims to legal and social services.) Human Resources will not process incomplete answers. You must also clearly state your experience in your employment applications Employment / Work History section.

  • No experience
  • Less than 1 year of experience
  • 1 year of experience, but less than 3 years of experience
  • 3 years of experience, but less than 5 years of experience
  • 5 years of experience, but less than 7 years of experience
  • 7 years of experience, but less than 10 years of experience
  • 10 or more years of experience

06

In your own words Clearly describe your experience (company name, job duties, etc.) in victim's assistance (Victim assistance experience includes crisis intervention, advocacy, emotional support, safety planning, and connecting victims to legal and social services.) • If you have no experience, please type "Not Applicable" or "N/A." • Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers. • You must also clearly state your experience in your employment applications Employment / Work History section.

07

What is your level of expereince with Microsoft Office?

  • No expereince
  • Basic: Formatting in Word, data entry in Excel, emails in Outlook, simple slides in PowerPoint.
  • Intermediate: Excel formulas/charts, Word templates, Outlook tasks, PowerPoint animations.
  • Advanced: Excel PivotTables/Macros, Word mail merge, Outlook automation, interactive PowerPoint.

08

Please select the "class" category drivers license you possess.

  • No Drivers License
  • NCID (North Carolina Identification Card)
  • Type C
  • Type A CDL
  • Type B CDL
  • Out of state Commercial Drivers License (CDL)
  • Out of state non/commercial Drivers License

09

Do have have a Bachelor's degree in Social Work, Criminal Justice, or a related human services field? All Education/Degrees and or Certifications must also be reflected in the Education section of your employment application.

  • Yes
  • No

10

If you indicated "Other or Related Degree" in the question above please list your degree type below..

Required Question

Employer City of Greensboro

Address 300 West Washington Street

Greensboro, North Carolina, 27401

Website http://www.greensboro-nc.gov

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