Depot Service Engineer
Pay Rate: $25/hour
Job Summary
Our client is seeking a motivated and detail-oriented Depot Service Engineer to support device preparation, configuration, and technical support activities in a fast-paced IT environment. This is an excellent opportunity for an entry-level IT professional looking to gain hands-on experience and grow their technical skills.
Key Responsibilities
- Configure and deploy Windows and macOS devices.
- Install, update, and troubleshoot software applications.
- Perform basic hardware and software diagnostics.
- Provide technical support via phone, email, and messaging platforms.
- Assist with hands-on support activities and escalated service requests.
- Prepare devices for deployment, including imaging and asset tagging.
- Maintain inventory records and ensure an organized workspace.
- Follow established procedures and contribute to process improvement initiatives.
- Document completed work and maintain accurate records.
Qualifications
- Basic knowledge of Windows 10/11 and macOS environments.
- Familiarity with Microsoft 365 and Microsoft Intune (Endpoint Manager) is preferred.
- Strong communication and interpersonal skills.
- Ability to follow documented processes and work independently.
- Team-oriented mindset with strong attention to detail.
- Must reside within a reasonable commuting distance of Torrance, CA.
Preferred Certifications
- Microsoft MS-900: Microsoft 365 Fundamentals
- Apple Certified Support Professional (ACSP)
- Relevant service desk or IT support certifications are a plus.
Education & Experience
- High School Diploma or equivalent required.
- Previous technical support experience, internships, or coursework in IT is a plus but not required.
Schedule
- Full-time, onsite position
- Monday through Friday
- Standard business hours: 8:00 AM 5:00 PM
Additional Information
This position offers an opportunity to build foundational IT support experience in a collaborative environment with opportunities for professional growth and development.