Depot Service Engineer

Prosum

Torrance, CA

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JOB DETAILS

SALARY

SKILLS

Apple, Communication Skills, Customer Support/Service, Detail Oriented, Diagnostics Solutions/Software, Information Technology & Information Systems, Interpersonal Skills, Inventory Management, Inventory Reports, Mac Operating System, Maintenance Services, Microsoft Product Family, Microsoft Windows Operating System, Microsoft Windows System Administration, Organizational Skills, Procedure Development, Process Improvement, Record Keeping, Software Administration, Team Player, Technical Support

LOCATION

Torrance, CA

POSTED

8 days ago

Depot Service Engineer Pay Rate: $25/hour Job Summary
Our client is seeking a motivated and detail-oriented Depot Service Engineer to support device preparation, configuration, and technical support activities in a fast-paced IT environment. This is an excellent opportunity for an entry-level IT professional looking to gain hands-on experience and grow their technical skills.
Key Responsibilities

Configure and deploy Windows and macOS devices.
Install, update, and troubleshoot software applications.
Perform basic hardware and software diagnostics.
Provide technical support via phone, email, and messaging platforms.
Assist with hands-on support activities and escalated service requests.
Prepare devices for deployment, including imaging and asset tagging.
Maintain inventory records and ensure an organized workspace.
Follow established procedures and contribute to process improvement initiatives.
Document completed work and maintain accurate records.

Qualifications

Basic knowledge of Windows 10/11 and macOS environments.
Familiarity with Microsoft 365 and Microsoft Intune (Endpoint Manager) is preferred.
Strong communication and interpersonal skills.
Ability to follow documented processes and work independently.
Team-oriented mindset with strong attention to detail.
Must reside within a reasonable commuting distance of Torrance, CA.

Preferred Certifications

Microsoft MS-900: Microsoft 365 Fundamentals
Apple Certified Support Professional (ACSP)
Relevant service desk or IT support certifications are a plus.

Education & Experience

High School Diploma or equivalent required.
Previous technical support experience, internships, or coursework in IT is a plus but not required.

Schedule

Full-time, onsite position
Monday through Friday
Standard business hours: 8:00 AM 5:00 PM

Additional Information
This position offers an opportunity to build foundational IT support experience in a collaborative environment with opportunities for professional growth and development.

Depot Service Engineer

Prosum

Torrance, CA

About the Company

Prosum

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