About Patelco Credit Union:
Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California.
We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.
We believe that work should be rewarding, challenging, and enjoyable. We’re dedicated to creating a positive and supportive culture where our team members can thrive. If you’re looking to use your skills and knowledge to make a difference in our members’ lives, Patelco could be the perfect fit for you.
Overview:
The Deposit and Insurance Director will lead growth of Patelco’s deposit portfolio and overall membership growth. Patelco’s strategic growth plan calls for a significant increase in deposits and membership as key contribution to profitability over the next three years. The Deposit & Insurance product leader will have complete, end-to-end accountability of the business, partnering across function to develop and to execute on an accelerated growth agenda while ensuring appropriate risk management parameters and guardrails. The role will report to the SVP of Lending.
Responsibilities:
- Develop and deliver products that support member needs for transaction (checking) and savings that support financial wellbeing and a differentiated value proposition.
- Lead insurance strategic planning and implementation efforts
- Review the end-to-end member journey for gaps and opportunities to meet the ongoing needs of our current and future members.
- Be current with leading edge practices around behavioral economics that support financial health and wellbeing specific to saving.
- Manage and drive execution of membership growth, product development and delivery, working closely with marketing, digital, channel delivery, legal, compliance and operational partners.
- Develop detailed strategies and dimension pro forma business impacts of key initiatives required to get to plan targets and to grow deposits and membership.
- Prioritize and deliver in partnership with cross functional leaders the key capabilities and initiatives needed to achieve growth plan across the full value chain inclusive of: product design, pricing, acquisition, usage and retention marketing, distribution across physical and remote/digital channels, member experience.
- Establish and manage to critical KPI’s, e.g., around membership and portfolio growth, and member experience, etc.
- Ensure a highly knowledgeable and effective team steeped/integrated in the Patelco culture.
- Other duties as assigned
Qualifications:
- Bachelor’s degree in Business, Management or equivalent is preferred
- Minimum 10 years of experience in the banking industry, preferably with diverse roles across product management and marketing
- Thorough understanding deposit product business.
- Strong knowledge of the external market, customer attitudes and behaviors, distribution strategies, profit & loss drivers and production / product delivery model, legal / compliance and regulatory climate and requirements.
- Proven analytical and problem-solving skills. Uses facts and data as basis for formulating solutions and understanding impacts.
Physical Activities/Requirements
- This position is based out of the Dublin Headquarters office.
Compensation at Patelco:
Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits.
We Offer:
Physical Health:
- Exceptional Medical, Dental, Vision, and Life Insurance benefits
- Rewards for completing wellness related activities
Financial Health:
- Competitive compensation packages with bonus opportunity
- 401(k) with 3% Safe Harbor and 5% employer match
- Discounts on loan products
- Tuition reimbursement
Emotional Health:
- Employee Assistance Program (EAP)
- PTO for part-time and full-time positions
- Paid holidays
Personal Development:
- On-the-job training and skills development
- Internal transfer opportunities for career growth
- Volunteer work
Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans