**Departmental Technician 7-E9 / SSB / IOD / MIOC / OK2SAY Salary $23.23 - $31.91 Hourly Location Dimondale, MI Job Type Permanent Full Time Job Number 5501-26048-CF Department State Police Opening Date 02/13/2026 Closing Date 2/20/2026 11:59 PM Eastern Bargaining Unit UNITED AUTO WORKERS (UAW) Description
Ok2Say technicians serve as points of contact for persons with concerns, issues, questions related to school safety or potential hazardous or dangerous situations in Michigan schools or related to Michigan schools and students. The technicians operate communications systems such as conventional phone, telephone texting system, email and web interface to receive information or questions from the public, students, teachers, and school administrators. The technicians take in information and provide resources, references, or emergency response personnel depending on the context and nature of the information provided. The technicians assess situations, seek additional information and ensure there is an appropriate response by the appropriate agency. When not actively engaged in school safety related activities, the technicians answer other Tip Lines, provide information retrieval and data checks in support of the Michigan Intelligence Operations Center (MIOC), and Michigan State Police Operations Desk. A working knowledge of general law enforcement procedures and crisis line functions is needed in this position.
POSITION DESCRIPTION
The Michigan State Police is committed to fostering a diverse, inclusive workplace that accepts, respects, and values the unique contributions of everyone. We are actively looking for individuals who share our commitment to equity and inclusion, and who reflect the communities we serve. Our members are expected to perform their tasks and duties in a bias-free manner, ensuring all persons are treated with dignity, fairness, and respect. Join us as we help build a Michigan where everyone feels safe and secure.
THE MICHIGAN STATE POLICE
The Michigan State Police (MSP) is a full-service policing agency with statewide jurisdiction, providing over 60 different services either directly to Michigan residents or in support of other law enforcement agencies. The MSP personnel most visible to the public are the uniform troopers whose primary responsibilities include traffic enforcement, crime prevention and investigation, and community engagement and service.
REQUIREMENTS AND EDUCATION
Education:
Experience:
ALTERNATE EDUCATION AND EXPERIENCE
STATE EMPLOYMENT BENEFITS
The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
ACCOMMODATIONS
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.
REWARDING WORK
State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
INSURANCE BENEFITS
The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working.
RETIREMENT PROGRAMS
The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years.
VACATION AND SICK LEAVE
Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
PAID PARENTAL LEAVE
Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.
BONUS PROGRAMS
Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
MILITARY PAY DIFFERENTIAL
Employees in the guard or reserves may also qualify for supplemental pay benefits if military pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
TAX-ADVANTAGED PROGRAMS
In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
STUDENT LOAN FORGIVENESS
Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information to help determine if you could qualify is available from the U.S. Department of Education.
TUITION REDUCTION
Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
PROFESSIONAL DEVELOPMENT
To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
ALTERNATIVE AND REMOTE WORK SCHEDULES
Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
DO YOU POSSESS THE REQUIRED QUALIFICATIONS?
Do you possess at least an educational level typically acquired through the completion of high school? Yes No
02 DPTLTCH - Please select your level of experience. At least one year of experience performing administrative support activities equivalent to the 7-level in state service OR completion of at least two years of college (60 semester or 90 term credits). At least One year of experience performing administrative support activities equivalent to the 8-level in state service. OR One year of experience as a technician or paraprofessional equivalent to the entry level in state service. OR possession of a Bachelors degree in any major. At least One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. OR One year of experience performing administrative support activities equivalent to the 9-level in state service. OR Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service. OR possession of a Bachelors degree in any major and at least one year of job-related experience. At least Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. OR Two years of experience performing administrative support activities equivalent to the 9-level in state service. OR Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service.
CRIMINAL HISTORY
MSPCRIMHST - Please check all that apply. Convicted of a felony (provide date, offense, location and disposition below) Convicted of a misdemeanor (provide date, offense, location and disposition below) Felony criminal charges are pending (please explain below) None
DISCLOSURE OF CRIMINAL HISTORY
If you selected an option other than "None," please describe each with the respective date, offense, location, and disposition. If not applicable, please indicate N/A.
ANTI-NEPOTISM POLICY
MSPNEP - Please review the Anti-Nepotism Policy. For this selection, is there a potential to violate the policy? Yes No