DEPARTMENTAL PROGRAM OFFICER (GOVERNMENT TAX ADMINISTRATION) - DOWNTOWN, OAHU
Salary
See Position Description
Location
Island of Oahu
Job Type
Various
Job Number
26-0153
Department
Taxation
Opening Date
04/09/2026
Closing Date
Continuous
Max Number of Applicants
10
Recruitment Information
Recruitment Number 26-0153 - This vacancy is with the Department of Taxation, Office of the Director, Program Office.
THIS JOB POSTING WILL REMAIN OPEN UNTIL 10 APPLICATIONS ARE RECEIVED. PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.
Salary: $8,579 to $13,730 (EM-03, Minimum to Maximum)
Note: Hiring rates will be based on availability of funds, the applicants qualifications, and other relevant factors.
Duties Summary
The Departmental Program Officer (DPO) is located in the Department of Taxation, Office of the Director, Program Office and is under the general direction of the Director of Taxation. This position manages the development of tax policies and procedures, oversees all legislative tax data-change planning and implementation for the Department and the State, administers the Program Office and advises the Director on data-change services to support an efficient and accurate tax system.
Minimum Qualification Requirements
To qualify, you must meet all of the following requirements:
LEGAL AUTHORIZATION TO WORK:
The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States
Basic Education Requirement: Graduation from an accredited four-year college or university with a bachelors degree.
General Experience Requirement: One (1) year of progressively responsible administrative, professional, analytical or other work experience which required a high degree of analytical skill. Such experience must have involved reading, comprehending, interpreting, and evaluating technical subjects, analyses or proposals; and applying problem-solving methods and techniques such as defining and analyzing problems, identifying alternative courses of action and determining appropriate alternatives; and preparing concise written reports and recommendations for an optimal course of action.
Specialized Selective Certification Experience Requirement: Three and one-half (3 1/2) years of professional work experience in Federal or State government tax administration. Such experience must have involved regulating tax compliance; managing cross-functional projects involving coordination across programs, technical, and/or operational teams, including responsibility for the planning, execution, and delivery of project outcomes; and must have demonstrated the knowledge of current Federal and State tax laws, policies, and processes; the ability to understand and interpret complex tax-related statutes, rules administrative codes, legislative documents and regulations.
Supervisory Experience Requirement: One (1) year of formal supervisory work experience overseeing a professional staff, performing duties which included: 1) planning, organizing, scheduling and directing the work of others; 2) assigning and reviewing their work; 3) advising them on difficult problem areas; 4) training and developing subordinates; and 5) evaluating their work performance.
Managerial Aptitude Requirement: Managerial aptitude will be considered to have been met through successful performance of, or substantial participation in organizing, scheduling, and coordinating a group of activities in order to attain program objectives within time, resource and budgetary limitations; interest in management demonstrated by the performance of work assignments in a manner which clearly indicates awareness of problems and the ability to solve them; completion of educational or training courses in the areas of management accompanied by the application of principles, which were learned, to work assignments; managements observation and evaluation of the applicants leadership and managerial capabilities; success in trial assignments to managerial and/or administrative tasks.
Substitutions Allowed: Relevant substitutions, as described in the Minimum Qualifications Requirements, will apply.
The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Minimum Qualification Requirements in its entirety, please CLICK HERE.
17050:041318:13:CD
Other Information
The State of Hawaii complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-1111 for assistance.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.gov/manage-loans/forgiveness-cancellation
ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.
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TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provides a clear and detailed description of the duties and responsibilities of each position you held.
In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.
Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.
CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Offices Levels of Review.
YOUR JOB BENEFITS WITH THE STATE OF HAWAII
The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.
A summary of these benefits, which is based on full-time employment, is listed below.
Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.
With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.
Paid Holidays
You may be eligible for 13 paid holidays each year; 14 holidays during an election year.
Paid Vacation
You may earn vacation leave at a rate that other employers find tough to match - 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.
Paid Sick Leave
You may earn sick leave at the same rate as vacation - 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.
Other Leaves
Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.
Health Insurance
The State pays a part of the premiums for each employees enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.
Group Life Insurance
The State provides a free life insurance policy for employees.
Retirement Plan
The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to http://ers.ehawaii.gov.
Premium Conversion Plan
Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
Flexible Spending Accounts
Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
Transportation Benefits
Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.
Deferred Compensation
The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.
Temporary Disability Insurance
Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
Social Security
As an employer, the State also contributes to an employees social security account.
Promotions & Transfers
For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.
Training & Continuing Education
The State supports developmental activities related to an employees work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.
Travel Expenses
The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.
Incentive & Service Awards
The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.
Union & Collective Bargaining
Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employees job is excluded from collective bargaining.
The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.
CLICK HERE for more information on the State of Hawaiis Benefits At-A-Glance.
The State of Hawaii is an Equal Opportunity Employer
Revised 01/13
01
RECRUITMENT SURVEY (MANDATORY) Completion of this survey is mandatory. You must select one option; multiple selections permitted. The information you provide will be used to improve our recruitment efforts. We appreciate your cooperation.
What led you to explore career opportunities with the State of Hawaii?
02
EMPLOYMENT STATUS SURVEY #1
Completion of this survey is mandatory. You must select one option. This information will assist us with our recruiting efforts. We appreciate your cooperation.
Which of the following reflects your current employment status?
03
EMPLOYMENT STATUS SURVEY #2
Completion of this survey is mandatory. This information will assist us with our recruiting efforts. We appreciate your cooperation.
If you selected recently laid off in response to Employment Status Survey #1, please indicate the name of the employer from which you were laid off.
If you selected other in response to Employment Status Survey #1, please explain.
if these two options do not apply to you, please indicate "N/A."
04
APPLICANTS ACKNOWLEDGEMENT - REQUIRED SUPPLEMENTAL QUESTIONS
Please read the following information carefully.
A. At a minimum, you must submit a cover letter, detailed resume, list of recent professional references, and respond to all of the required Supplemental Questions.
The Department of Human Resources Development and the hiring agency will use the information you provide to determine whether you meet the Minimum Qualification Requirements (MQRs). Failure to provide complete and detailed information may result in your application being delayed, rejected, or assigned a lower rating.
B. Your resume must include the following information for EACH work experience you wish to be considered:
1) Name of Employer.
2) Complete dates of employment (month/year to month/year.
3) Your official job title.
4) A detailed description of your job duties as they directly address each of the MQRs.
C. You must submit verification (e.g., copies of official transcripts or diploma) in order to receive credit for education. In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at a regionally accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
D. To receive credit for substitute, temporary assignment, internships or volunteer experience, you must submit an official letter of verification from the employer. The letter should include your job title, complete employment dates, number of hours worked per week, a description of the duties performed, and a contact name and phone number.
E. You must meet all MQRs, as of the date of application.
In general, concurrent experiences and/or education will not be double credited unless otherwise specified. Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.
Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated.
Example: Twelve months of experience at 20 hours/week will be pro-rated to six months of experience. Also, hours worked in excess of 40 hours/week will not be extra credited.
Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, not one and a half years.
F. Any information you submit may be verified.
G. It is your responsibility to provide complete and accurate information which will clearly substantiate whether you meet the MQRs.
H. Possession of the required number of years of experience will not in and of itself be accepted as proof of qualification for the position. Your overall experience must have been of such scope and level of responsibility so as to conclusively demonstrate that you have the ability to perform the duties of the position being sought.
I. Your supporting documents must be electronically attached to your application.
J. In submitting your application, you certify that the information you are providing to the Department of Human Resources Development and the hiring agency is complete, accurate, and true to the best of your knowledge. Any misstatement of fact provided during the application or selection process may result in corrective action, including termination from service.
05
APPLICANTS ACKNOWLEDGMENT - MINIMUM QUALIFICATION REQUIREMENTS (Complete information and details)
The information provided in the job announcement represents a summary of the complete Minimum Qualification Requirements. A live link to the complete Minimum Qualification Requirements was provided to me in the job announcement.
06
BASIC EDUCATION REQUIREMENT
Do you possess a four (4) year Baccalaureate degree from an accredited college or university? In order to receive credit for your academic training, you MUST SUBMIT a legible copy of your OFFICIAL TRANSCRIPTS by attaching it to your online application or sending a copy to our office, prior to or immediately upon submitting your application.
07
SUBSTITUTIONS ALLOWED: GRADUATE EDUCATION FOR GENERAL EXPERIENCE REQUIREMENT
Do you possess a Masters degree from a regionally accredited college or university? In order to receive credit for your academic training, you MUST SUBMIT a legible copy of your OFFICIAL TRANSCRIPTS by attaching it to your online application or sending a copy to our office, prior to or immediately upon submitting your application.
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MINIMUM GENERAL, SPECIALIZED SELECTIVE CERTIFICATION, SUPERVISORY AND MANAGERIAL APTITUDE EXPERIENCES
General Experience requires a minimum of one (1) year of responsible administrative, professional, analytical or other responsible work experience which required a high degree of analytical skill. Such experience must have involved reading, comprehending, interpreting, and evaluating technical subjects, analyses, or proposals; and applying problem-solving methods and techniques such as defining and analyzing problems, identifying alternative courses of action and determining appropriate alternatives; and preparing concise written reports and recommendations for an optimal course of action.
AND
Specialized Selective Certification Experience Requirement: Three and one-half (3 1/2) years of professional work experience in Federal or State government tax administration. Such experience must have involved regulating tax compliance; managing cross-functional projects involving coordination across programs, technical, and/or operational teams, including responsibility for the planning, execution, and delivery of project outcomes; and must have demonstrated the knowledge of current Federal and State tax laws, policies, and processes; the ability to understand and interpret complex tax-related statutes, rules administrative codes, legislative documents and regulations.
AND
Supervisory Experience requires one (1) year of formal supervisory work experience overseeing a professional staff, performing duties which included: 1) planning, organizing, scheduling, and directing the work of others; 2) assigning and reviewing their work; 3) advising them on difficult work problems; 4) training and developing subordinates; and 5) evaluating their work performance.
Managerial Aptitude will be considered to have been met through successful performance of, or substantial participation in, organizing, scheduling, and coordinating a group of activities in order to attain program objectives within time, resource and budgetary limitations; interest in management demonstrated by the performance of work assignments in a manner which clearly indicates awareness of problems and the ability to solve them; completion of educational or training courses in the areas of management accompanied by the application of principles, which were learned, to work assignments; managements observation and evaluation of the applicants leadership and managerial capabilities; success in trial assignments to managerial and/or administrative tasks.
To access the complete Minimum Qualification Requirement for the Departmental Program Officer CLICK HERE.
Do you possess all the professional work experience requirements needed for this position, i.e., General, Specialized Selective Certification, Supervisory and Managerial Aptitude Experience Requirements?
By answering Yes, you acknowledge you understand and will ensure that your resume and attached documentation will clearly and completely address each of the requirements.
09
GENERAL EXPERIENCE REQUIREMENT (CONTINUED)
If "No" General Experience, please indicate "n/a" below.
If you possess the General Experience, the information below should be included in your resume or you may answer it here. If you choose to answer the following questions in your resume, please indicate "see resume".
Failure to address these questions in detail with applicable and substantial information may result in the denial of your application. We will not make assumptions about your experience.
The information for each employer should include:
A. Employer, complete employment dates (mo/yr to mo/yr), average number of hours worked per week and your job title.
B. Describe this employer. Was this a public, corporate or government agency? What were its goals or function? What kinds of products or services did it provide? To whom (describe clientele)?
C. Which department did you work in? What was the primary function of your position? What were your major duties and responsibilities?
D. Describe your work experience, if any with this employer as it demonstrated your knowledge and application of analytical skill in each of the following areas.
1) Reading, Comprehending, Interpreting, and evaluating technical subjects, analyses or proposals. Explain in detail your responsibility in this area and the types of documents, etc. that you were involved in drafting, interpreting, and evaluating. 2) Your work as it involved applying problem solving methods and techniques such as defining and analyzing problems, identifying alternative courses of action and determining appropriate alternatives. Explain in detail the complex problems you encountered, the techniques and or resolutions used to resolve those problems, the alternatives given and the result of those proposed alternatives.3) Preparing Concise written reports and recommendations for optimal course of action. Explain in detail the types of reports you were responsible for, the recommendations made and the subsequent outcome of those recommendations.
E. What was the organizational structure of the company/program in which you worked? To whom did you report to (Position Title; e.g.: CEO) ? How did your duties and authority differ from those to whom you reported?
Be specific and complete in your responses. Employers and each position held must be identified in your resume. We do not make assumptions.
If your write up and resume are unclear, you may be asked to provide a copy of your official Job/Position Description and organizational chart.
10
SPECIALIZED SELECTIVE CERTIFICATION EXPERIENCE REQUIREMENT (CONTINUED)
If "No" Specialized Selective Certification Experience, please indicate "n/a" below.
If you possess the Specialized Selective Certification Experience, the information below should be included in your resume or you may answer it here. If you choose to answer the following questions in your resume, please indicate "see resume".
Failure to address these questions in detail with applicable and substantial information may result in the denial of your application. We will not make assumptions about your experience.
The information for each employer should include:
A. Employer, complete employment dates (month/year to month/year), average number of hours worked per week and your job title.
B. Describe this employer. Was this a public, corporate or government agency? What were its goals or function? What kinds of products or services did it provide? To whom (describe clientele)?
C. Which department did you work in? What was the primary function of your position? What were your major duties and responsibilities?
D. Describe your work experience, if any with this employer in each of the following areas. Be specific about your role, the steps you took, and give relevant examples which will show the scope and extent of your responsibilities. If no experience in an area, state No:
1) Knowledge of current Federal and State tax laws, policies, and processes.2) The ability to understand and interpret complex tax-related statutes, rules administrative codes, legislative documents, and regulations.3) Regulating tax compliance4) Managing cross-functional projects involving coordination across programs, technical, and/or operational teams, including responsibility for the planning, execution, and delivery of project outcomes.
E. What was the organizational structure of the company/program in which you worked? To whom did you report to (Position Title; e.g.: CEO)? How did your duties and authority differ from those to whom you reported?
Be specific and complete in your responses. Employers and each position held must be identified in your resume. We do not make assumptions.
If your write up and resume are unclear, you may be asked to provide a copy of your official Job/Position Description and organizational chart.
11
SUPERVISORY EXPERIENCE (CONTINUED)
If "No" Supervisory Experience, please indicate "n/a" below.
If you possess the Supervisory Experience, the information below should be included in your resume or you may answer it here. If you choose to answer the following questions in your resume, please indicate "see resume".
Failure to address these questions in detail with applicable and substantial information may result in the denial of your application. We will not make assumptions about your experience. For each employer and/or position in which you would like us to consider, include the following information:
A. Name of employer, your official job title and the dates in which you held your formal Supervisory duties (mo/yr to mo/yr), and the average number of hours worked per week.
B. A brief description of your employer, including the type of agency and clientele served.
C. A detailed description of your Supervisory duties and responsibilities to include the following information:
1) The number of employees you supervised and their official job titles;2) Planning, organizing, scheduling, and directing the work of your subordinates; 3) Assigning and reviewing the work of your subordinates and advising them on difficult work problems; 4) Training and developing your employees, evaluating their work performance, and disciplining them when necessary.
D. What was the job title of your immediate Supervisor and how did your responsibilities and authority differ from those of your supervisor.
12
MANAGERIAL APTITUDE
Do you possess MANAGERIAL APTITUDE as described in the Minimum Qualification Requirements?
13
MANAGERIAL APTITUDE (CONTINUED)
Indicate N/A below if you do not possess Managerial Aptitude.
If you possess Managerial Aptitude, identify the employer, dates you performed such duties, your job title, and a detailed description of how your duties and responsibilities demonstrate such aptitude and/or experience. Include your specific role and provide illustrative examples.
Also provide the name, official job title, and level of authority of your supervisor; and describe how your duties and level of authority differed from those of your supervisor. NOTE: Managerial aptitude is above and beyond the supervisory experience requirement. Please refer to the Minimum Qualification Requirements for more information concerning Managerial Aptitude.
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EMPLOYER USE ONLY. VETERANS PREFERENCE
Required Question
Employer State of Hawaii
Address DHRD - Employee Staffing Division
235 S. Beretania Street, 11th Floor, Honolulu, Hawaii, 96813-2437
Phone 808-587-1111 or 1-877-447-5990 (TTY)